Supplier Quality Development Coordinator

Section A: Job Position:

Job Position

Supplier Quality Development Coordinator

Band (M1 to M5)

M1-B

BU / Function

Operations

Level (1 to 6)

Reporting to

Quality Lead - Supplier

Location

India

Jobs Reporting into

NA

Section B: Defining the Purpose of the Job:

Purpose

The role holder is responsible for supporting the development and qualification of suppliers to ensure compliance with quality standards. Reporting to the Section In charge Quality, the role focuses on executing supplier audits, implementing corrective actions, improving supplier processes, and ensuring defect-free incoming materials. This role ensures consistent supplier performance through structured evaluation, inspection, and process improvements.

Identifying cause and effect for quality issues, streamlining supplier production process, providing inputs and closely working with Suppliers to meet Elgi's quality standards is critical to the role holder.

Section C: Keystakeholders and their expectations:

Key Stakeholders

List

Key Expectations of Stakeholders

Internal

Supply Chain Team

Coordinate with stake holders including Production, Quality, Materials to prepare list of recurring quality issues, critical customer complaints related to supplier quality in defined formats

Manufacturing Team

Ensure defect-free incoming materials for seamless production.

External

Vendors and Suppliers

Provide technical support, assess quality performance, and drive corrective actions.

Regulatory Authorities

Maintain compliance with legal and quality standards in supplier processes.

Section D: Defining Result Outcomes

Key Expectations of Stakeholders

Result Outcomes to achieve expectations

Supplier Quality Assurance

Conduct audits to validate supplier quality processes.

Responsible to collate supplier quality issues in coordination with inward, line and customer quality

Process Compliance

Ensure supplier adherence to ISO and regulatory standards.

Prepare and execute action plan for assigned supplier development and improvement projects

Defect Resolution

Perform root cause analysis and implement corrective and preventive actions (CAPA).

Documentation and Reporting

Maintain records of CAPAs and supplier performance.

Supplier Development

Assist suppliers in improving processes to meet ELGis quality standards.

On-Time Delivery and Quality

Ensure defect-free materials

Section E: Defining Enabling Outcomes:

Result Outcomes to achieve expectations

Enabling outcomes to achieve results outcomes

Supplier Audit Execution

Conduct audits, assessments, and inspections at supplier locations.

Coordinate with stake holders including Production, Quality, Materials to prepare list of recurring quality issues, critical customer complaints related to supplier quality in defined formats

Visit supplier facilities to raise awareness on quality issues faced and prepare plan for further course of action accordingly

Work with supervisor to understand nature of projects instituted and to prepare plan of action and timelines to meet business requirements and goals

Quality Metrics Tracking

Monitor supplier performance KPIs and analyze trends for improvements.

Use quality tools to analyze the issues / problems and action plan for the project (for example, root cause analysis, trends analysis)

Conduct scheduled visits to allotted suppliers to analyze bottlenecks preventing progress in action plan / corrective action / projects and achieving PPM, project targets

Root Cause Analysis and CAPA

Investigate defects, recommend corrective actions, and verify effectiveness.

Conduct scheduled visits to allotted suppliers to analyze bottlenecks preventing progress in action plan / corrective action / projects and achieving PPM, project targets

Assist supplier in identifying, implementing corrective actions to ensure process related issues are resolved

Compliance Monitoring

Verify supplier compliance with ISO, ASTM, and other regulatory standards.

Process Improvement Support

Provide technical assistance to suppliers for process enhancements.

Reporting and Documentation

Maintain CAPAs and generate reports for internal reviews.

Support in checklist preparation by Global sourcing, conduct audits as per checklists / guidelines on supplier evaluation, as necessary

Assist in developing training material for specific suppliers based on training requirements and improvement activities

Work with suppliers on a day to day basis to complete special projects / initiatives within the stipulated timeframes

Section F: Competencies Required:

Criticality: V - Vital, E - Essential, D Desirable

Competency levels: 1 - Beginner, 2 - Intermediate, 3 - Expert

Functional Competencies

Criticality

Competency Level

Supplier Quality Audits

V

2

Inspection and Testing Standards

V

2

Process Improvement Techniques

E

2

Regulatory Compliance Knowledge

V

2

Data Analysis and Reporting

E

2

Behavioral Competencies (Top ones)

Proficiency Level ( )

Personal Effectiveness -3

Executing

Personal Resourcefulness -3

Collaboration -2

Results Orientation -3

Customer Centricity -2

Section G: Qualification and Experience:

Desired Qualification

Desired Experience

Bachelors degree in Mechanical Engineering, Industrial Engineering, or a related field

3-4 years of experience in supplier quality development, audits, and inspections.

Hands-on experience in quality tools and supplier evaluation techniques.