Supervisor

Role & responsibilities -

• Supervise and manage daily commercial field activities in the assigned area.
• Identify and develop opportunities for revenue generation from commercial establishments.
• Coordinate with shops, markets, offices, institutions, and other commercial establishments.
• Ensure timely collection of applicable service charges and maintain proper records.
• Monitor revenue targets, collection performance, and daily commercial activities.
• Maintain and update customer and commercial establishment databases.
• Follow up with customers regarding payments, pending dues, and service-related issues.
• Manage and monitor field staff involved in commercial activities.
• Conduct regular field visits to monitor performance and service coverage.
• Prepare daily and monthly reports related to revenue, collections, customers, and field activities.
• Resolve customer concerns and coordinate with the concerned teams for timely resolution.
• Coordinate with the Zonal In-charge and Operations Manager regarding commercial performance.
• Ensure proper documentation and compliance with company policies and procedures.
• Provide regular updates on revenue performance, challenges, and opportunities to management.

Required Skills

• Good understanding of commercial operations and revenue generation.
• Strong communication and customer-handling skills.
• follow-up skills.
• Strong field supervision and manpower management abilities.
• Basic knowledge of MS Excel, MIS, and reporting.
• Target-oriented with good business development and collection skills.
• Strong coordination and problem-solving abilities.
• Comfortable working in field conditions.

Preferred candidate profile

• Any Graduate.
• 1 - 2 years of experience in Commercial Operations, Field Operations, Revenue Collection, Waste Management, Facility Management, or related industries.
• Experience in customer handling, revenue generation, or commercial operations will be preferred.
• Candidates with good communication and field management skills are encouraged to apply.
• Must be willing to travel within the assigned operational area.

Interview Mode : Walkin