{"@context":"https://schema.org","@type":"JobPosting","title":"Supervisor, Customer Experience( Team Leader)","description":"

Supervisor, Customer Experience/ Team leader

Job Responsibilities :

Min. 5+ years of overall experience in call center work, with 2 years of experience as a Team leader in International Voice Process.
Should have managed team size of min. 20-25 HC.
Experience/exposure to work for US clients (Call center/Backend)
Good communication and interpersonal skills
Good knowledge of MS Outlook, MS Excel and, MS PowerPoint
Creating Report, dashboard, manage bottom quartile team members.
Aware on feedback mechanism and performance improvements.
Provide inputs on process improvement and opportunities.
Rotational night shifts.(Starts post 5pm).
Ready to work additional hours as and when required.

share your updated resume to the below mentioned email id's :

Sumathi.Radhakrishna@conduent.com

Koushika.Nadigatla@conduent.com

Nallamilli.Veeraraghavareddy@conduent.com

Saanvi.V@conduent.com

Ph : 9986872938/ 7795691633

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