SugarCRM Banking Techno-functional Consultant

Job Summary

Responsible for designing, customizing, and maintaining the SugarCRM platform to meet specific business needs, utilizing strong PHP, MySQL, and JavaScript skills. Advises and implementing banking customer relationship management (SugarCRM) solutions which will include in depth functional technical expertise in Customer360, Accounts, Services Request, Lead Campaign Management, Reporting functions, administrative functions, dashboards, data migration etc. Should be able to independently manage requirements, application selection, modernization priorities, design and approach, application integration, testing, deployment and application support.

Who You Are

You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.

Required Skills and Experience

• 5 to 10 years in banking industry implementing / modernizing banking applications and support services exclusively in SugarCRM
• Experience in working in large banking implementations and/or application support services for Indian clients. Troubleshoot and resolve bugs and issues related to the CRM system, ensuring optimal performance and providing operational support for production applications.
• Experience in integrating SugarCRM with customer onboarding systems, Lending, Internet Banking, Mobile Banking, Payments, CBS, APIs (REST/SOAP) etc.
• Knowledge in banking domain, especially for India specific requirements.
• Techno-functional knowledge of industry standard banking applications
• Strong Technical expertise in PHP8.x, Elastic Search, Oracle, JavaScript, Linux, TIBCO, API Gateway, Data migration
• Familiarity with web fundamentals like HTML, CSS, AJAX, and exposure to JavaScript frameworks
• Strong technical acumen deep working knowledge of Agile Methods, Service Architecture, and enterprise Cloud Integration
• Strong ability to influence, collaborate and build relationships with key stakeholders, vendors, and cross-functional teams
• Excellent analytical and logical skills to solve complex problems and debug code effectively

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.