Subject Matter Expert, Supply Chain Process Management

SME - Supply Chain (Process Governance and Management )

Role Summary

We are seeking a detail-oriented professional to support process documentation and standardization initiatives within the supply chain sourcing domain .

This role will work closely with process excellence leads and business stakeholders to capture, structure, and document end-to-end supply chain processes into clear, scalable SOPs and process flows .

The ideal candidate should be able to translate complex, cross-functional business processes into simple, structured, and actionable documentation , with clear articulation of roles, workflows, and measurable outcomes.

What You Will Do

• Develop, review, and maintain high-quality SOPs for supply chain processes, ensuring clarity, completeness, and audit readiness

• Translate business inputs into structured, step-by-step documentation with clearly defined roles, inputs, outputs, and exception handling

• Create process flow diagrams (Visio/BPMN) for current and future-state workflows to enable end-to-end process visibility ( Convert ambiguous or verbal process discussions into clear, logical, and easy-to-follow documentation ).

• Ability to handle and impart process level training.

• Collaborate with cross-functional stakeholders (Procurement, Planning, Logistics, Finance) to gather inputs and validate process accuracy .

• Ensure all documentation is standardized, version-controlled, and aligned with governance and compliance requirements

• Support continuous improvement by updating process documents, maintaining repositories, and contributing to training and onboarding materials .

Must-Have Requirements

• 6 + years of experience in: Process Management / SOP PLM / business analysis support

• Proven ability to create: SOPs with Process flow diagrams

• Strong understanding of supply chain / sourcing / procurement processes

• Ability to work across multiple functions and translate inputs into structured outputs

• Excellent written communication with clear, concise, and well-structured documentation

• Strong attention to detail and logical thinking .

Critical Capabilities (Derived from Interview Gaps Observed)

We are specifically looking for candidates who can:

• Present information in a crisp, structured, and easy-to-understand manner

• Clearly articulate process steps, ownership, and measurable outcomes

• Demonstrate business context understanding , not just documentation mechanics

• Avoid generic or theoretical responses-focus on practical, real-world process documentation

• Show ability to handle cross-functional processes , not just isolated tasks .

Tools & Technical Skills

• Process mapping tools: Visio / Lucid chart / BPMN tools .

• DMS tools exposure like: Arena,

• MS Office: Word, Excel, PowerPoint

• Familiarity with ERP systems .

• Familiarity with CI methodologies: Lean / agile / Six sigma.

Preferred Background

• Process documentation roles in shared services / consulting

• Supply chain coordinators with strong documentation exposure .

• Looking ideally for :

• 6 + years in supply chain, with demonstrated experience in cross-functional process transformation

• Experience working at enterprise or multi-site level

• Proven ownership of end-to-end process improvements

As part of the interview process, candidates may be asked to:

• Draft an SOP (e.g., Supplier Qualification & Onboarding)

• Create a process flow based on high-level inputs

• Structure an unorganized process description into a clear document.