Subject Matter Expert-Networking
SHI · Hyderabad · onsite · Posted 41d ago
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About this role
SME-Networking (L3)
Job Description
We are hiring a Senior Network Engineer (L3) to manage, troubleshoot, and optimize complex enterprise network environments within a Managed Services setup. The role requires strong hands-on expertise across network security, SD-WAN, routing, wireless, cloud networking, and L3 troubleshooting.
Key Responsibilities
- Design, implement, and manage scalable and secure network solutions.
- Provide L3-level troubleshooting for complex network, connectivity, and performance issues.
- Manage and troubleshoot Palo Alto firewalls, Meraki SD-WAN, routing/switching, and enterprise wireless environments.
- Configure and support Aruba/Mist, Sophos, Fortinet, Cisco, and other network technologies as required.
- Manage BGP, routing, switching, VPN, SD-WAN, and network security technologies.
- Support hybrid and multi-cloud network connectivity and infrastructure.
- Monitor network performance and proactively identify and resolve issues.
- Work closely with L1/L2 teams, internal stakeholders, and OEM/vendor support teams.
- Automate and improve network monitoring, operational processes, and troubleshooting wherever possible.
- Maintain accurate network documentation, configurations, and operational procedures.
Mandatory L3 Requirements
Candidates must demonstrate hands-on L3 expertise in:
- Palo Alto Firewall
- BGP / Routing
- Meraki SD-WAN
- Advanced Network Troubleshooting
Experience & Other Requirements
- Minimum 8 years of relevant network engineering experience.
- Strong experience in a Managed Services environment.
- Hands-on experience with enterprise network and security technologies.
- Strong analytical, troubleshooting, and problem-solving skills.
- Ability to work in 24x7 support shifts.
- Excellent communication and stakeholder coordination skills.
- Relevant certifications such as CCNP, PCNSE, Fortinet, Aruba Certified, or equivalent are preferred.
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Skills
About SHI

SHI
Hyderabad
IN
About
SHI | Locuz; part of the SHI group of companies, is a Security led digital transformation company with its Innovation & Engineering headquarters in Hyderabad, India. We are a Security led digital transformation partner with our Innovation & Engineering hubs in Hyderabad, India. Our lineage has been building some of the largest and most complex systems across the globe which were not just technology projects but touched people. Be it setting up complete infrastructure for the Moon Mission or building a Tsunami warning system or be it one of the largest Axle Manufacturer and their 800+ workloads moved to the cloud, we have dealt with business problems of different scales. Cyber Security has been a big part of solving these problems and hence it became part of our DNA and is fundamental to all our solutions.
We believe that a modern organization needs to leverage the new toolbox which constitutes of Automation, AI, ML, Analytics, Data, Cloud and DevOps. Security is fundamental to all of those tools and is the underpinning of every solution. We have continuously focused on building assets which reduce the time to market and enable Innovation.
Our platforms like ClouTor and GANANA are pushing the envelope when it comes to CloudOps, Data & Virtualization and High-Performance Computing.
Locuz is focused on
1.CloudOps our AI/ML power platform for 360 degree Cloud Operations, from Visibility to Economics.
2.SecOps Highly mature processes, tools and standards with Zero Trust as the foundation, our customers mean-time-to-detection is reduced to half, delivering SaaS or on-prem MDR capabilities. (SIEM/SOAR)
3.HPCOps As established leaders in the industry for the past 20 years, we offer comprehensive solutions of High Performance Computing, high performance storage and application parallelization.
4.AIOps A business-centric approach to Managed Services, enabling our customers to harness the power of Intelligent Automation and Processes disrupting MTTR averages, leading to upwards of 40% savings.
5.Insight as a service A business centric data service, which targets to deliver insights to business teams from their data.
Locuz is in the forefront in delivering exceptional value to its customers by continuously innovating, automating and modernizing their environments.
About SHI: SHI International Corp. is a global leader in technology solutions, serving a diverse set of customers with software, hardware, and services that tackle their IT challenges. Based in Somerset, New Jersey, SHI provides tailored IT solutions to corporate, enterprise, public sector, and education clients. With a workforce exceeding 6,000 employees worldwide, SHI is dedicated to fostering long-term success for its customers.
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