Subject Matter Expert - Mechanical

Job Information

Number of Positions

1

Department Name

Mechanical

Industry

Engineering

Experience Required

minimum 10 years

Qualification

BE Mech

City

Pune

State/Province

Maharashtra

Zip/Postal Code

411046

Job Description

This role demands a technically strong, accountable, and extroverted professional with a passion for teaching and mentoring.

• Ensuring best-in-class technical quality
• Driving process excellence and operational efficiency
• Supporting Trial Period (TP) success
• Participating in customer discovery discussions
• Preventing customer dissatisfaction due to skill gaps**
  
  

Key Responsibilities

• Domain Leadership & Technical Excellence
• Act as the domain expert for assigned discipline.
• Define and benchmark best-in-class quality standards.
• Challenge teams to raise technical depth and accuracy.
• Review complex designs, calculations, and deliverables.
• Ensure zero technical compromise in customer submissions.
• Coaching & Capability Building
• Mentor and coach engineers to elevate technical capability.
• Develop structured learning paths for different experience levels.
• Create training modules, SOPs, and technical videos.
• Conduct internal knowledge-sharing sessions and workshops.
• Build second-line technical strength within the team.
  
  

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• Process Improvement & Efficiency
• Identify bottlenecks impacting productivity and quality.
• Lead continuous improvement initiatives.
• Standardize best practices and templates.
• Drive automation and smarter workflows where applicable.
• Improve turnaround time without compromising quality.
  
  

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• Customer Engagement & Discovery
• Participate in discovery meetings with customers.
• Provide technical insights during pre-sales and proposal stages.
• Support technical proposal preparation and validation.
• Translate customer requirements into clear execution strategies.
• Ensure commitments made to customers are realistic and achievable.
  
  

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• Ownership & Accountability
• Take ownership of:
• Trial Period (TP) success.
• Zero loss of customers due to skill gaps.
• No TP losses due to weak technical positioning.
• Ensure delivery commitments are met in terms of:
• Quality
• Timeline
• Technical integrity
• Proactively flag risks and implement corrective actions.
  
  

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• Operational Excellence
• Ensure ongoing operational stability in live projects.
• Conduct periodic technical audits.
• Maintain quality consistency across accounts.
• Work closely with Delivery, Relationship Managers, and QA teams.