Stylist

Roles and Responsibilities

• Provide technical support to customers through phone calls, emails, or chat sessions.
• Troubleshoot issues related to software applications, hardware devices, and network connectivity.
• Collaborate with internal teams to resolve complex customer complaints and escalations.
• Develop strong relationships with customers by providing excellent communication skills and empathy towards their needs.
• Stay up-to-date with product knowledge and industry trends to provide accurate solutions.

Desired Candidate Profile

• 0-4 years of experience in a similar role (customer service/technical support).
• Bachelor's degree in any discipline (preferably B.Tech/BE).
• Excellent English language proficiency (written & spoken) for effective communication with international clients.
• Strong understanding of basic computer concepts, including operating systems, networking fundamentals, and troubleshooting techniques.