Study abroad Counselor

Job Description: Study Abroad Counsellor

Key Responsibilities

• Student Counselling: Guide students on suitable courses, universities, countries and career pathways based on their academic background, interests and career goals.
• Admissions Management: Manage the complete admission process, from profile assessment and university shortlisting to application submission, offer letters and enrolment.
• International Education Guidance: Provide accurate information on study opportunities, tuition fees, scholarships, entry requirements and intakes across the UK, Australia, Canada, USA and Europe.
• Visa Processing: Assist students with visa documentation, financial requirements, application preparation and timely submission in accordance with the relevant countrys requirements.
• Application Follow-up: Coordinate with universities, students and internal teams to ensure applications and outstanding documents are processed on time.
• Student Relationship Management: Maintain regular communication with students and parents, address queries and provide guidance throughout the admission and pre-departure process.
• Lead Management & Calling: Handle student enquiries, conduct follow-up calls, manage leads and coordinate with the sales team to convert enquiries into successful applications.
• Sales & Recruitment Targets: Support student recruitment activities and achieve assigned counselling, application and enrolment targets.
• Documentation & Reporting: Maintain accurate student records, update CRM systems and prepare regular reports on applications, offers, visa outcomes and enrolments.
• Pre-departure Support: Guide students on accommodation, travel arrangements, insurance and other essential preparations before departure.