Student Counselor

Job description:

An Student Counselor in an Education Industry manages the end-to-end student enrollment cycle, from initial inquiry to final onboarding. They act as counselors, driving admissions by evaluating applicant eligibility, conducting counseling sessions, and managing student data in CRM systems. Key duties involve driving sales targets through student counseling and maintaining high-quality service.

Key Responsibilities

• Lead Conversion & Counseling: Proactively call prospective students to inform them about programs, eligibility, and benefits to drive admissions.
• Application Management: Guide students through the application process, evaluate eligibility, and handle documentation.
• CRM Utilization: Maintain and update student records, interactions, and admission data accurately in CRM systems.
• Relationship Management: Conduct virtual counseling, interviews, or orientation sessions to help students make informed decisions.
• Target Achievement: Achieve weekly and monthly enrollment targets.

Required Qualifications & Skills

• Education: Bachelor's degree in Business Administration, Education, or a related field.
• Experience: 0–3 years in counseling, sales, or admissions—preferably in education, training, or EdTech.
• Communication: Excellent verbal and written communication skills.
• Tech-Savvy: Comfortable with lead management tools and video conferencing platforms.
• Soft Skills: Strong interpersonal skills, persuasion skills, and a positive attitude