Student Counsellor International Education

Location: Pattom, Thiruvananthapuram, Kerala

Job type: Full-time

Work mode: In-office

Working days: Monday–Saturday

Working hours: 9:30 AM–5:30 PM

Salary: ₹20,000–₹25,000 per month + performance-based incentives

About the role

Story Squad Migration Consultants is looking for an experienced Student Counsellor to join our team in Thiruvananthapuram.

The role involves counselling students and parents who are planning to pursue higher education abroad. You will understand each student's academic background, career goals, budget and preferences and help them identify suitable study destinations, courses and institutions.

We are specifically looking for someone with hands-on experience in overseas education / study abroad counsellingwho understands the student decision-making and international admissions process.

Key responsibilities

• Conduct one-to-one counselling with students and parents regarding overseas education.
• Understand students academic background, career goals, budget and study preferences.
• Recommend suitable countries, courses, universities and study destinations.
• Handle counselling through phone calls, WhatsApp and in-person meetings.
• Follow up with prospective students and guide them through their decision-making process.
• Assist students with course and institution selection and admission application procedures.
• Guide students regarding application documentation and coordinate with the internal admissions team.
• Maintain regular communication with students and parents throughout the application process.
• Maintain accurate records of counselling, follow-ups, applications and student status.
• Build professional relationships with students and parents.
• Work towards counselling and application-related targets while maintaining quality student service.
• Earn performance-based incentives in addition to the monthly salary based on individual performance and results.

What we're looking for

• 1–3 years of hands-on experience specifically in study abroad / overseas education counselling.
• Practical experience counselling students and guiding them through international admission/application processes.
• Good understanding of overseas study destinations, courses, universities and admission procedures.
• Experience handling student and parent queries, follow-ups and application-related communication.
• Strong communication skills in English and Malayalam.
• Tamil is an added advantage, but not mandatory.
• Comfortable communicating with students through phone, WhatsApp and email.
• Good follow-up skills and attention to documentation.
• Ability to manage multiple student cases while maintaining quality student service.

Important: Candidates whose experience is limited to generic telecalling, BPO/customer service or unrelated sales may not be suitable for this position.

What we offer

• ₹20,000–₹25,000 monthly salary
• Performance-based incentives
• Company SIM and recharge for work-related communication
• 15 days paid leave combining sick/casual leave
• Professional and student-focused working environment
• Opportunity to grow within the international education industry
• If you have genuine hands-on experience in study abroad counselling and enjoy helping students make important decisions about their international education, we would be happy to hear from you.