Student Advisor

Job Title: Student Advisor / Academic Counselor (Inside Sales)

Job Type: Full-time

Industry: Education / EdTech / Overseas Education

Department: Sales & Academic Advisory

Role Category: Inside Sales / Lead Qualification / Academic Counseling

Location: Coimbatore (On-site)

Experience: 03 Years (Freshers with strong communication skills are welcome)

Job Overview

We are looking for an energetic, results-driven Student Advisor to join our admissions counseling team. In this role, you will be the first point of contact for aspiring students and parents, handling inbound and generated leads, assessing academic eligibility, and qualifying prospective candidates for higher education programs.

Key Responsibilities

• Lead Handling & Outreach: Connect promptly with incoming leads via phone, email, and messaging platforms to introduce relevant academic programs.
• Profile Evaluation & Qualification: Assess student profiles, academic history, career objectives, and eligibility against admission requirements.
• Initial Counseling: Provide accurate guidance on study options, entry criteria, and application processes to build trust and high engagement.
• Pipeline Management: Schedule follow-ups, maintain consistent pipeline touchpoints, and log all communication accurately within the CRM.
• Handover & Conversion Support: Transfer qualified prospects seamlessly to senior advisors/application specialists for documentation and enrollment.
• Target Achievement: Meet and exceed daily outreach targets, qualification benchmarks, and weekly activity metrics.

Requirements & Qualifications

• Education: Any Bachelor’s degree (BA, B.Com, B.Sc, BBA, BE/B.Tech, or equivalent).
• Experience: 0 to 3 years in student advising, telesales, EdTech counseling, inside sales, or customer success.
• Communication Skills: Excellent verbal and written communication in English and Tamil; active listening and clear articulation.
• Sales Orientation: Persuasive, confident, and goal-oriented mindset with a strong customer service approach.
• Tech Savvy: Comfortable working with basic CRM systems, Google Workspace/MS Excel, and multi-channel calling tools.

Compensation & Benefits

• Fixed Salary: Competitive base pay matching industry standards and experience.
• Incentive Structure: High-earning potential with an uncapped performance-linked incentive scheme for every qualified lead/milestone achieved.
• Professional training, structured onboarding, and clear career progression into senior counseling and branch leadership roles.