Student Advisor ( Sales ) - US Shift | Simplilearn | Work from Office

Company Description Simplilearn is a leading digital skills platform that provides training to help individuals succeed in the fast-changing digital economy. The company offers rigorous online programs in areas such as Cyber Security, Cloud Computing, Project Management, Digital Marketing, and Data Science, where demand for skilled professionals is high. Courses and certifications are designed and regularly updated by over 2,000 industry and academic experts, in collaboration with renowned universities. Simplilearn supports millions of professionals and thousands of organizations with work-ready skills, leading to promotions or new roles for a significant portion of learners. With thousands of live classes each month and hands-on projects, the platform emphasizes practical, applied learning.

Role Description The Student Advisor (Sales) – US Shift role is a full-time, on-site position based in Bangalore Urban. In this role, the advisor will connect with prospective learners, understand their career goals, and recommend suitable courses and certification programs, primarily targeting US-based leads during designated shifts. Daily activities include managing inbound and outbound calls, responding to email and chat inquiries, providing accurate program information, and guiding learners through the enrollment process. The advisor will nurture leads, follow up to close enrollments, and maintain detailed records in CRM systems while meeting individual and team sales targets. The role also involves collaborating with internal teams to improve student experience and sharing feedback on course offerings and learner needs.

Qualifications

• Candidates should possess strong interpersonal and communication skills to build rapport, present course benefits clearly, and handle objections effectively.
• Candidates should possess student counseling and education-related skills to understand learner backgrounds, advise on suitable programs, and support informed decision-making.
• Candidates should possess customer service skills to manage queries professionally, ensure timely follow-ups, and maintain a positive learner experience.
• Candidates should possess sales orientation and negotiation abilities, with a focus on meeting targets ethically and maintaining long-term learner relationships.
• Bachelor's degree in any discipline; experience in education sales, academic counseling, or EdTech inside sales is preferred.
• Comfort working in US shifts, with proficiency in spoken and written English and basic CRM or MS Office tools.
• Ability to work from office in Bangalore Urban, handle high call volumes, and perform in a fast-paced, goal-driven environment.

Regards

Mohit Kumar

Assistant Manager - Talent Acquisition

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