Street Light Complaints Co ordinator - Projects and O&M (POM)

• Coordinate daily documentation and filing office administration tasks.
• Handle telecalling during off-hours to resolve complaints and issues.
• Provide exceptional customer service to clients and stakeholders.
• Maintain accurate records and reports of complaints and resolutions.
• Collaborate with internal teams to ensure timely resolution of complaints.
• Develop and implement process improvements to enhance efficiency and effectiveness.

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