Streaming Support Engineer

• Provide technical support for live and on-demand video streams.


• Troubleshoot and resolve issues related to video playback, audio quality, and network connectivity.


• Collaborate with cross-functional teams to identify and implement solutions for complex technical issues.


• Develop and maintain documentation of technical procedures and troubleshooting guides.


• Analyze log files and system logs to identify trends and areas for improvement.


• Participate in training and knowledge-sharing sessions to enhance the team's technical skills.

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