Strategic Account Manager
Foodchain Id · Remote · remote · Posted 9d ago
Undisclosed5–10 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
FoodChain ID is looking for a results-driven Strategic Account Manager (SAM) to strengthen and grow relationships with our Mid-Market customers.
In this role, youll serve as a trusted strategic partner, uncover new business opportunities, and drive revenue growth by connecting customer needs with FoodChain IDs broad portfolio of solutions, including software, data, testing, certification, and regulatory services.
Were looking for a commercially minded relationship builder who thrives on identifying opportunities, collaborating across teams, and delivering measurable results.
What Youll Do - Drive Account Growth: Develop and execute strategic account plans focused on customer retention, cross-selling, upselling, and expanding share of wallet.
- Own Revenue Targets: Manage an assigned customer portfolio, individual bookings goals, expansion pipeline, and revenue forecasts.
- Build Strategic Partnerships: Establish trusted relationships with key stakeholders, senior leaders, and executive decision-makers.
- Identify New Opportunities: Uncover customer needs and collaborate with specialist sales teams to deliver integrated solutions.
- Strengthen Customer Retention: Proactively manage renewal opportunities, identify risks, and protect existing revenue.
- Lead Customer Engagement: Conduct strategic business reviews, customer meetings, and on-site visits to strengthen relationships and identify growth opportunities.
- Deliver Results: Leverage Salesforce, customer insights, and pipeline data to manage opportunities, forecast accurately, and consistently achieve KPIs.
- Bachelors degree or equivalent experience.
- 5+ years of experience in strategic account management, consultative B2B sales, or customer growth.
- Proven success achieving sales quotas and growing existing accounts through cross-selling, upselling, and solution expansion.
- Experience managing complex customer portfolios, renewals, commercial negotiations, and qualified sales pipelines.
- Strong ability to build executive-level relationships and navigate multiple customer stakeholders.
- Experience using CRM tools, ideally Salesforce, to manage opportunities, reporting, and forecasting.
- Experience in software/SaaS, data, professional services, testing, certification, regulatory solutions, or similar complex solution-based environments.
- Industry experience in food and beverage, consumer products, regulatory compliance, quality, sustainability, supply chain, or related sectors.
- Familiarity with customer success, account-based marketing, and cross-functional sales strategies.
- Ability to travel as needed to support customer relationships.
At FoodChain ID, our work helps customers navigate complex challenges across food safety, quality, regulatory compliance, and supply chain transparency. Youll have the opportunity to build meaningful customer partnerships while helping organizations access the solutions they need to succeed.
Youll work with well-known food and beverage businesses on important issues such as food safety and more sustainable ingredients, with exposure to senior customer contacts and FoodChain ID leaders. Youll be part of a close team where your contribution is visible, and strong performance can open a path toward Global Account Manager responsibilities and larger, more complex accounts.
Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer EngagementCustomer Retentioncrmfood and beveragecustomer successCommercial NegotiationsB2Bcustomer growthAccount based marketingConsumer ProductsB2B SalescomplianceFood SafetyCRM ToolsCustomer Relationships