Strategic Account Manager

About Lepton Software

Lepton Software is a global leader in Location Intelligence, GIS, and Mapping solutions, empowering organizations across Telecom, Retail, FMCG, Logistics, Automotive, Government, and BFSI to drive digital transformation and data-driven decision-making. With innovative platforms including SmartMarket, NetworkAccess, and Google Maps–based solutions, Lepton delivers value across markets in India, APAC, Middle East, Africa, and Europe.

(A) JOB SUMMARY

The Strategic Account Manager will be responsible for driving revenue growth, and executive-level relationship management across key enterprise customers. This role manages a portfolio of top strategic accounts and is fully accountable for account success — from account strategy planning to renewals, cross-sell, and upsell. As an individual contributor, the role requires strong coordination with internal stakeholders across product, solutioning, delivery, and customer success.

(B) JOB DUTIES & RESPONSIBILITIES

• Develop and execute account growth strategies for assigned strategic / high-value accounts aligned with annual revenue targets.
• Build trusted relationships at CXO, VP, Director, Procurement, and Technical leadership levels to drive long-term partnership.
• Identify and convert opportunities for upsell, cross-sell, multi-year renewals, and platform adoption across Lepton solution portfolios.
• Lead quarterly and annual account planning, QBRs, EBRs, roadmap discussions, pricing negotiations, and commercials.
• Maintain deep understanding of customers business priorities, digital transformation goals, and industry trends to position Lepton solutions as a strategic enabler.
• Own full revenue lifecycle for cross-sell and upsell: account penetration → proposals → negotiations → contracting → closure → invoicing follow-up with internal teams.
• Closely coordinate with pre-sales, delivery, finance, and product teams to ensure project timelines, customer satisfaction, and retention.
• Manage risk flags, churn signals, commercial deviations, and SLA performance proactively and escalate internally when needed.
• Maintain accurate sales forecasts, pipeline visibility, CRM hygiene, and stakeholder dashboards.
• Represent Lepton in leadership discussions, governance councils, and strategic partnership forums within assigned accounts.

(C) TECHNICAL KNOWLEDGE, SKILL-SET & QUALIFICATION

• Bachelor's degree mandatory; MBA (Sales, Marketing, IT, Business Management or related field).
• 6+ years of experience in enterprise / technology / SaaS account management or strategic sales roles.
• Proven track record of managing and scaling high-value enterprise accounts with multi-million annual revenues.
• Experience handling complex B2B technology contracts, licensing models, and multi-country engagements is a strong advantage.
• Ability to engage and influence C-level stakeholders and manage long sales cycles with a consultative approach.
• Strong understanding of solution/value selling; exposure to GIS, location intelligence, SaaS, cloud, data analytics, or telecom tech is preferred.
• Excellent communication, negotiation, and executive presence.

WHY JOIN US

• Opportunity to be a part of the 10X growth story with Lepton SaaS products.
• Opportunity to drive business for cutting-edge Location Intelligence products impacting global brands and enterprises.
• High-visibility role with strong performance-linked incentives and career growth potential.
• Fast-paced and merit-driven work culture with opportunities to work on strategic industry verticals.

Department: SOFTWARE

Location: GURGAON

Experience: 6+ years