Straive is Hiring - Fraud & Risk Analyst

We are looking for a Risk & E-commerce Fraud Analyst to identify, investigate, and resolve fraud and risk escalations. In this role, you will monitor high-risk transactions, investigate e-commerce schemes (such as account takeovers and triangulation fraud), and ensure strict compliance with AML and financial regulations. You will leverage advanced fraud detection platforms (e.g., Signifyd, Forter, Kount) to protect revenue, refine fraud rules, and maintain a seamless customer experience.

Key Responsibilities

• Fraud & Risk Investigations: Detect and investigate high-risk transactions, fraud alerts, failed payments, and complex schemes (e.g., CNP fraud, account takeovers, triangulation fraud).
• Escalation Management: Manage and resolve case queues across risk workflows while meeting operational SLAs. Support incident response during fraud spikes or coordinated attacks.
• Platform & Rule Optimization: Utilize enterprise fraud tools (Signifyd, Forter, Kount) to review flagged orders, fine-tune scoring logic, and minimize false positives.
• Compliance & Reporting: Ensure adherence to global financial regulations, AML policies, and internal risk frameworks. Maintain accurate documentation and audit trails.
• Cross-Functional Collaboration: Partner with financial institutions, chargeback teams, payment operations, and support teams to resolve escalated cases and connect fraud trends with disputes.

Requirements

• Experience: 13 years in fraud detection, risk investigations, or compliance within e-commerce or financial services.
• Technical Skills: Hands-on experience with fraud platforms (Signifyd, Forter, Kount, or similar) and risk assessment tools.
• Domain Expertise: Solid understanding of card-not-present (CNP) fraud, payment lifecycles, and AML compliance.
• Key Competencies: Strong analytical mindset, data-driven decision-making, and excellent communication skills.