Store Manager

Job description

Skills Customer facing operations ,KPI,SOP's

Responsible for overall store operations and managing the store team effectively.

• Develop strategies to increase productivity and profitability within the store.
• Ensure high levels of customer satisfaction through excellent service.
• Maintain outstanding store condition and visual merchandising standards.
• Monitor inventory levels and order new items as needed.
• Handle customer inquiries and resolve issues in a timely and professional manner.
• Recruit, train, and supervise store staff.
• Oversee and enforce store policies and procedures.
• Analyze sales performance and prepare daily, weekly, and monthly reports.
• Stay up to date with product knowledge, industry trends, and market dynamics.
• Should have a minimum of 6 years experience in retail management, preferably in a similar role.
• Proven track record of achieving sales targets and KPIs.
• Strong leadership skills and ability to motivate and develop a team.
• Excellent communication and interpersonal abilities.
• Proficient in Microsoft Office and POS systems