Store manager
specsmakers opticians pvt.ltd · Chennai · onsite · Posted 20d ago
Undisclosed2–7 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Job description
- Recommend appropriate lenses, frames, and optical products based on customer needs.
- Ensure excellent customer service and deliver a superior in-store experience.
- Achieve store sales targets and drive business growth.
- Manage daily store operations, including opening and closing procedures.
- Lead, train, and motivate the store team to achieve sales and service goals.
- Monitor staff performance and ensure productivity.
- Maintain inventory, coordinate stock replenishment, and minimize stock loss.
- Ensure visual merchandising and store presentation meet company standards.
- Handle customer queries, complaints, and service escalations professionally.
- Maintain accurate customer records and comply with optical and company standards.
- Prepare daily, weekly, and monthly sales and operational reports.
- Ensure compliance with company policies, SOPs, and audit requirements.
- Coordinate with Area Managers and support functions to ensure smooth store operations.
- Build strong customer relationships to improve repeat business and customer satisfaction.
Role: Retail Store Manager
Industry Type: Retail
Department: Merchandising , Retail eCommerce
Employment Type: Full Time, Permanent
Role Category: Retail Store Operations
Education
UG: Any Graduate
Key Skills
Skills highlighted with are preferred keyskills
Retail Sales
OptometristsOptical Sales Store Management
Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer Serviceretailcustomer satisfactionRetail SalesStock replenishmentCustomer QueriesMerchandisingretail storeE-commerceoperationsSalesRetail Store OperationscomplianceCustomer RelationshipsSales And Service
About Specsmakers Opticians
specsmakers opticians pvt.ltd
Retail
850
employees
2007
19 years old
Chennai, Tamil Nadu
IN
₹4.1L PA avg
Avg at Specsmakers Opticians
About
Specsmakers is Indias fastest growing optical retail chain. We are currently present in Chennai, Madurai, Coimbatore, Bangalore and Hyderabad.
Industries
RetailHealthcare
Employee ratings
10 reviews
3.7/ 5
Culture
2.9
Career growth
2.9
Work-life
3.3
Employees rate it well for
Compensation & Benefits37Overall Company37
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