Store Manager

Job Title: Showroom Manager

Location: Chennai

Salary Range: 30k to 50k per Month (+ Incentive)

Job Summary:

We are seeking an energetic and results-driven Showroom Manager to oversee operations, lead the sales team, and ensure a superior customer experience in our mattress showroom. The ideal candidate will manage daily operations, drive sales, and maintain showroom standards while building strong customer relationships.

Key Responsibilities:

• Manage daily showroom operations, including inventory, displays, and staff schedules.
• Lead, train, and motivate the sales team to meet or exceed targets.
• Monitor sales performance and implement strategies to improve revenue.
• Assist customers in choosing mattresses and sleep solutions that fit their needs.
• Handle customer queries, complaints, and special requests professionally.
• Ensure showroom is clean, organized, and visually appealing at all times.
• Track stock levels and coordinate with warehouse/logistics for timely replenishment.
• Implement promotional campaigns and seasonal sales strategies.
• Maintain accurate customer and sales records in CRM systems.
• Provide regular reports to senior management on sales, performance, and showroom activities

Additional Responsibilities:

• Educate customers about mattress features, materials, warranty, and care tips.
• Identify upselling and cross-selling opportunities (pillows, accessories, beds).
• Collect customer feedback to improve products and services.
• Follow up post-sale to ensure customer satisfaction and repeat business.
• Coordinate with marketing team for in-store events, demos, or campaigns.

Required Skills & Qualifications:

• Graduate in any discipline (Sales/Marketing preferred).
• 35 years of experience in retail management, preferably in furniture, home, or mattress sales.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Target-driven, problem-solving mindset.
• Comfortable with CRM tools and MS Office.

Competencies / Skills Required

• Leadership & Team Management
• Communication & Customer Engagement
• Problem-Solving & Decision-Making
• Product Knowledge & Sales Acumen
• Planning & Organizational Skills

Areas of Accountability / Ownership

• Staff supervision & training
• Customer satisfaction & retention
• Inventory & showroom maintenance
• Daily sales operations and promotions

Why Join Us?

• Grow with a Trusted Brand – Be part of a team that delivers better sleep solutions.
• Earn More, Shine More – Attractive incentives & performance rewards.
• Learn & Level Up – Hands-on training to master sales & customer service.
• Friendly & Supportive Team – Work in a positive, energizing environment.
• Your Efforts Matter – We value and recognize your contribution.

HR Contact Details:

HR Contact Number: +91-

Drop your CV to Email ID: [email removed]

We welcome enthusiastic and customer-oriented individuals to join our team and grow with us. Apply now to be a part of our journey in delivering better sleep solutions.

Roles, responsibilities, incentives, and other benefits may be updated or finalized by the company as per business requirements.