Store Manager

Role & responsibilities

• Manage day-to-day operations of the retail store.
• Drive store sales and achieve monthly/quarterly business targets.
• Lead, motivate, and manage the store team effectively.
• Ensure excellent customer service and customer satisfaction.
• Monitor inventory, stock availability, stock movement, and replenishment.
• Maintain visual merchandising and ensure brand standards are followed.
• Manage billing, cash handling, store opening/closing, and daily reports.
• Track sales performance and prepare regular MIS reports.
• Handle customer queries, complaints, and escalations professionally.
• Ensure compliance with company policies, SOPs, and safety standards.
• Coordinate with the regional/area team for business planning and store operations.

Requirements:

• Graduate/MBA preferred.
• 5+ years of experience in retail store management, preferably in sportswear, fashion, footwear, or lifestyle retail.
• Strong team management and sales skills.
• Good communication and customer-handling skills.
• Willingness to work in a retail environment with rotational shifts/weekends.