Store Manager

About Vetic:

Vetic is a fast-growing pet healthcare company focused on delivering holistic, advanced, and compassionate care for pets. With 150+ veterinarians and 65+ centers across India, we provide end-to-end services including consultations, diagnostics, surgeries, grooming, and pharmacy support.

Key Responsibilities:

• Lead and manage end-to-end clinic operations, ensuring smooth day-to-day functioning
• Drive revenue growth by monitoring sales performance, footfall trends, and key business metrics
• Ensure exceptional customer experience and high service standards across all touchpoints
• Oversee inventory management, procurement, and stock optimization
• Manage cash handling, billing processes, and daily financial reconciliations
• Implement and enforce SOPs, operational processes, and compliance standards
• Lead, train, and motivate clinic staff to achieve performance goals
• Collaborate with veterinary and support teams to ensure seamless service delivery

Requirements:

• 4+ years of experience in operations/clinic/retail management
• Strong leadership and team management skills
• Proven ability to drive sales and operational efficiency
• Excellent problem-solving and decision-making abilities
• Strong customer engagement and communication skills