Store Manager
Samosa Party · Bengaluru · onsite · Posted 56d ago
About a minute. You'll make an account on the way through.
About this role
Store Manager Operations (QSR/F&B)
Company: Samosa Party
Role: Store Manager Operations
Employment Type: Full-Time
Reporting To: Area Manager
Location: Bangalore (Outlet-Based)
Experience: 3 to 9 Years
Industry Preference: QSR / F&B
CTC: 34,000 48,000 per month
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About the Role
As a Store Manager, you will own the complete outlet operations including business performance, team management, customer experience, and operational excellence. This is a business leadership role with end-to-end accountability for store performance.
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Benefits
- Health Insurance
- Duty Meal
- Provident Fund (PF)
- Referral Bonus
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Preferred Candidate Profile
Candidates currently based in Bangalore or willing to relocate to Bangalore.
Preferred background from QSR F&B Operations.
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Key Responsibilities
1. P&L & Commercial Performance
- Achieve daily, weekly, and monthly sales targets.
- Monitor revenue trends and take corrective actions proactively.
- Control food cost, labour cost, and wastage within defined limits.
- Ensure accurate cash handling, POS reconciliation, and sales reporting.
- Participate in monthly business reviews with data-driven action plans.
2. Store Operations & SOP Compliance
- Ensure all products meet brand standards for taste, quality, temperature, and presentation.
- Drive adherence to SOPs including:
- Food preparation standards
- Kitchen hygiene
- FIFO stock rotation
- Cold chain management
- FSSAI compliance
- Manage inventory, indents, shift scheduling, and equipment maintenance.
3. Team Management
- Hire, train, and retain high-performing team members.
- Prepare weekly rosters and manage manpower efficiently.
- Conduct regular performance discussions and provide coaching.
- Recognize strong performers and address performance gaps promptly.
- Build internal talent pipeline for future leadership roles.
4. Customer Experience
- Ensure fast service, food quality, and outlet cleanliness across shifts.
- Resolve customer complaints effectively at store level.
- Monitor and improve Swiggy/Zomato ratings and customer feedback trends.
5. Compliance & Safety
- Ensure all statutory licences and renewals are up to date:
- FSSAI
- Fire NOC
- Health & Trade Licences
- Maintain hygiene and workplace safety standards.
- Report and document safety incidents immediately.
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Desired Skills & Competencies
- Strong understanding of restaurant/store operations.
- Good commercial and analytical mindset.
- Knowledge of food cost and labour cost management.
- Leadership and people management skills.
- High ownership and problem-solving attitude.
- Ability to work under pressure in a fast-paced environment.
- Proficiency in POS systems and operational reporting.
- Fluency in local language is an added advantage.
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Qualifications
- Bachelors degree in:
- Hotel Management
- Hospitality
- Business Administration
(Preferred but not mandatory)
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Why Join Samosa Party?
- Opportunity to independently manage a store and own the P&L.
- Fast career progression opportunities to Area Manager roles.
- High-growth, founder-led work culture.
- Performance-driven environment where contributions are recognized.
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Share your CV to: [email removed]
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