Store Manager - F&B

Role & responsibilities

1. 1. Store Operations
   
• Manage the day-to-day operations of the F&B store/cafeteria/canteen.
• Ensure smooth opening, service, and closing procedures.
• Implement institutional SOPs, policies, and operating standards.
• Coordinate with kitchen, service, housekeeping, procurement, maintenance, and administration teams.
• Ensure uninterrupted availability of food, beverages, and other required supplies.

• 2. Food & Beverage Quality
  
• Ensure food and beverages meet prescribed quality, quantity, taste, presentation, and portion-control standards.
• Monitor freshness and shelf life of ingredients and finished products.
• Ensure proper storage, temperature control, and handling of food items.
• Take immediate corrective action when quality standards are not met.

• 3. Inventory & Stores Management
  
• Monitor daily stock levels and ensure timely replenishment.
• Check receiving of raw materials and other supplies against purchase orders/invoices.
• Maintain proper storage using FIFO/FEFO practices.
• Conduct regular physical stock verification.
• Investigate and minimize stock variances, pilferage, damage, and wastage.
• Maintain appropriate records for receipts, issues, transfers, returns, and closing stock.

• 4. Cost Control
  
• Monitor food cost, beverage cost, labour cost, and operating expenses.
• Control food wastage, overproduction, spoilage, and unnecessary consumption.
• Monitor portion sizes and recipe adherence.
• Review daily sales and consumption reports.
• Take corrective action to improve operational efficiency and profitability.

5. Financial & Cash Management

• Ensure accurate billing and collection procedures.
• Monitor cash/card/digital payment transactions where applicable.
• Verify daily sales and collection reports.
• Ensure proper authorization for discounts, complimentary items, refunds, and adjustments.
• Report discrepancies immediately to the appropriate authority.

• 6. Procurement & Vendor Coordination
  
• Coordinate with procurement for timely ordering of food, beverages, packaging, cleaning materials, and other supplies.
• Monitor supplier performance regarding quality, quantity, price, and delivery.
• Report quality issues and shortages to procurement.
• Ensure only approved suppliers/materials are used as per institutional policy.

Preferred candidate profile

Immediate Joiners Prefered