Store Incharge

Store Operations

• Keep the store clean, organized, and aligned with brand standards
• Manage inventory ordering, stock replenishment, and minimizing shrinkage/returns
• Coordinate with vendors for deliveries, scheduling, and quality checks
• Handle operational issues or emergencies to keep the store running smoothly

Sales & Revenue

• Drive footfall and sales through local marketing initiatives
• Optimize product mix, pricing, and promotions to boost profitability
• Track key metrics — conversion rate, average transaction value, category performance
• Coach staff on upselling and cross-selling

Customer Experience

• Build a customer-first culture — warm greetings, understanding needs, quick issue resolution
• Use CRM tools to drive repeat visits and loyalty
• Collect and act on customer feedback

Compliance & Reporting

• Ensure compliance with labour laws, safety norms, and licensing requirements
• Prepare daily/weekly/monthly reports using POS and analytics tools
• Work with finance for reconciliation and audits
• Maintain visual merchandising per brand guidelines