Store - HR

Store HR Executive / Store HR

Department: Human Resources
Location: Respective Branch

Key Responsibilities:

1. Attendance & Workforce Management

• Monitor and maintain daily employee time & attendance records.
• Track late login, early exit, absenteeism and leave records.
• Maintain branch registers such as late login logbook, early exit logbook and attendance registers.
• Coordinate with Corporate HR for leave management and attendance discrepancies.

2. Employee Documentation & Compliance

• Ensure completion and maintenance of employee records and statutory documentation.
• Conduct post-joining Background Verification (BGV) follow-ups and maintain records.
• Maintain statutory registers and documents such as Form P, Form 11, visitor logbook and Shops & Establishment certificate as applicable under labour laws.
• Ensure labour law compliance documentation is updated and available during audits.

3. Store HR Administration

• Ensure notice boards are updated with mandatory labour law notices, policies and announcements.
• Maintain and update branch HR trackers and reports as required by Corporate HR.

4. Store Hygiene & Facilities Monitoring

• Conduct periodic checks and audits of kitchen, washrooms, staff quarters and common areas to ensure hygiene and cleanliness standards are maintained.
• Coordinate with the store team for necessary improvements.

5. Employee Grooming & Discipline

• Ensure employees follow company grooming and dress code standards.
• Guide employees on professional conduct and workplace discipline.

6. Roster & Workforce Planning

• Review and share weekly off rosters with Corporate HR.
• Ensure proper staffing coverage and compliance with labour laws regarding weekly offs and working hours.

7. Employee Relations & Engagement

• Act as the HR point of contact for store employees.
• Conduct employee connect meetings to understand concerns and improve engagement.
• Escalate employee grievances and operational HR issues to Corporate HR.

8. Recruitment Support

• Support walk-in recruitment drives and hiring activities at the branch.
• Coordinate candidate interviews and assist in Onboarding processes- whenever needed.

9. Performance Management Coordination

• Support performance appraisal processes at the store level.
• Coordinate with store managers and Corporate HR for performance feedback and documentation.

10. Reporting & Coordination

• Share periodic HR reports with Corporate HR regarding attendance, compliance and employee issues.
• Report and escalate branch HR concerns, employee grievances or disciplinary matters.

Key Skills & Competencies

• Knowledge of labour laws and statutory compliance
• Strong interpersonal and employee relations skills
• Attention to detail in documentation and compliance
• Ability to handle store-level HR operations independently
• Good coordination and communication skills
• Fluency in Regional Language