Store Growth Mgr- Rosera,Ranchi, Gorkhpur,Thane,Hyd, Karnal,Kapurthala

Brief Job Description :

Store Growth Manager is tasked with ensuring the smooth and efficient operations of the store, with a strong emphasis on creating visually appealing merchandise displays and delivering exceptional customer (ABs)experiences. Managing and Planning Events inside Store , Stock Planning & Ordering , Product training and relationship with customers (ABs).

He will be responsible for contributing in Growth of the Store by executing the Plans shared with them from HO Team of Franchise Department .

Key Responsibilities:

Visual Merchandising:

• Implement the VM Guidelines as shared by HO Team.
• Ensure the Zone Flow Guidelines
• Correct Usage of Vm elements like Brandings and Signage.

Sales and Customer Experience:

• Execute plans to Achieve Sales Target.
• Deliver Excellent Customer Service and Store Ambience Standards
• Train the Staff at Store to align them with company Guidelines .
• Should be able to Explain the Product Features by having Good Product Knowledge .
• Track and analyze sales data to evaluate store performance and identify areas for improvement,
• Understands the sales reports and and share recommendations basis Trend .

Store Operations:

• Supervise daily store operations, as per defined SOPs.
• Ensure the store is clean, well-organized, and compliant with health and safety standards.
• Ensure compliance with all company policies, legal regulations, and industry standards as per checklist.

Training and Activities Management:

• Provide ongoing training on product knowledge, Promotions and customer service.
• Followups and relationship building with local ABs.
• Manage activities, training & promotional schedules driven from Head Office .
• Support local ABs to drive training plans.
• Outstore activity support in near by area
• Support in New Store Opening (NSO) as & when required

Inventory Management:

• Oversee inventory levels, manage stock replenishment, and conduct regular stock takes to maintain accuracy.
• Coordinate to ensure timely and accurate stock deliveries.

Key Result Areas:

• Store Sales Achievement %
• Customer satisfaction
• Inventory Accuracy.
• Visual Merchandising uniformity.
• Developing Self - Learning Effectiveness
• Grievance handling.
• Drive activities Trainings, Product knowledge and customer engagement

Skills required:

• Team Management.
• Communication skills & English/Hindi & Regional Language.
• Basic knowledge in MS Office
• Analytical and problem- solving.
• Familiarity with retail management software, POS systems & basic IT skills.

Educational / Professional Qualification:

• Graduation/PG

Work Experience:

• 1-3 yrs from Retail Industry.
• Fresher will also work . If they are MBA Graduates with good Interpersonal Skills .

Competencies Required:

• Customer Service Expertise
• Multitasking
• Inventory Management
• Analytical Skills - Business Data Understanding
• Process Oriented – Discipline and Punctuality