Store Coworker

Who you are

-Strong knowledge of selling techniques and a deep understanding of customer behavior.

- A passion for active selling, with a results-driven and business-minded approach.

- Basic knowledge of home furnishing trends and IKEA's modular product range.

- The ability to work efficiently, organize tasks, and manage time effectively.

- A strong sense of teamwork, flexibility, and openness to change.

- The ability to work in a fast-paced and future-oriented environment.

- Digital proficiency and adaptability to work in an integrated online and offline sales environment.

Your Responsibilities

- Engage with customers, making them feel expected and welcome while understanding their needs.

- Demonstrate expertise in IKEA products, actively sharing knowledge of their features and benefits.

- Support and guide self-planning customers, ensuring a smooth and seamless experience.

- Offer relevant services, finalize purchases, and provide excellent after-sales support.

- Ensure efficient returns processing and coordinate with matrix stores when necessary.

- Maximize sales while maintaining profitability by promoting top-selling and priority products.

- Maintain product presentation, merchandising, and digital tools for an enhanced shopping experience.

- Uphold IKEAs values and sustainability commitments, differentiating IKEA from other retailers.

- Collaborate with the team to continuously improve customer service and the overall shopping experience.

Together as a Team

Studies show that members of underrepresented communities don't apply for jobs unless they're 100% "qualified". If this is part of the reason you hesitate to apply, we like you to reconsider and give it a chance. Maybe your profile fits our needs much better than you think. We look forward to receiving your application.

From: "Why Women Don't Apply for Jobs Unless They're 100% Qualified" by Tara Sophia Mohr, August 2014"