Storage Support Engineer

Location: Shadnagar, Telangana
Experience: 3 to 6 Years
Employment Type: Full-Time | On-Site

Job Summary:
We are looking for a Tape Library Support Engineer with hands-on experience in Oracle StorageTek Tape Libraries, preferably SL8500, to provide on-site support for tape library and storage infrastructure.

Key Responsibilities:

• Monitor and troubleshoot Oracle StorageTek SL8500 Tape Library, tape drives, robotics, CAPs and cartridges.
• Handle tape cartridge inventory, loading/unloading and media management.
• Troubleshoot tape drive, robotics, media and FC/SAN connectivity issues.
• Perform daily health checks, preventive maintenance and library housekeeping.
• Coordinate with OEM/vendor, Storage and Backup teams for incident resolution.
• Maintain incident tickets, daily reports and SLA compliance.

Required Skills:

• Hands-on experience with Oracle StorageTek SL8500 / SL3000 / SL500.
• Knowledge of LTO Tape Libraries, Tape Drives and ACSLS.
• Basic knowledge of SAN/Fibre Channel and enterprise backup environments.
• Experience with NetBackup / IBM TSM / Spectrum Protect / Commvault will be an advantage.
• Good troubleshooting and data-center support skills.

Qualification: Diploma / B.E. / B.Tech / B.Sc. / MCA or equivalent.

Relevant Experience: Minimum 3 years in Tape Library / Storage / Data Center Support.