Steward, Faridabad Location

Job Description Steward

Position: Steward
Department: Food & Beverage / Clubs & Hospitality
Location: Club 76, BPTP – Sector 76, Faridabad
Reporting To: Restaurant Supervisor / Club Manager

Job Summary

The Steward is responsible for providing courteous and efficient food & beverage service to club members and guests while ensuring cleanliness, hygiene, and a pleasant dining experience. The role also supports the smooth day-to-day operations of the restaurant, banquet, and other food service areas within the club.

Key Responsibilities

• Greet members and guests in a courteous and professional manner.
• Take food and beverage orders accurately and serve them promptly.
• Ensure tables are set up, cleaned, and maintained as per hygiene standards.
• Clear used crockery, cutlery, and glassware after service.
• Maintain cleanliness of the dining area, service stations, and pantry.
• Assist in setting up banquet and club events as required.
• Coordinate with the kitchen team to ensure timely service.
• Address member queries politely and escalate concerns to the supervisor when required.
• Follow food safety, hygiene, and company SOPs at all times.
• Support stock handling and ensure proper care of service equipment.
• Perform other duties assigned by the Supervisor or Club Manager.

Desired Candidate Profile

• Minimum qualification: 10th/12th Pass.
• Diploma in Hotel Management will be an added advantage.
• 1–3 years of experience in restaurants, hotels, clubs, cafs, or hospitality establishments.
• Good communication and interpersonal skills.
• Pleasant personality with a customer-focused approach.
• Willingness to work in shifts, on weekends, and on holidays.

Key Skills

• Customer Service
• Food & Beverage Service
• Communication Skills
• Teamwork
• Time Management
• Basic Hygiene & Food Safety Knowledge
• Positive Attitude

Key Performance Indicators (KPIs)

• Quality and timeliness of service
• Member/guest satisfaction
• Adherence to hygiene and grooming standards
• Accuracy in order service
• Teamwork and punctuality
• Compliance with club SOPs and safety guidelines

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