Steward / Captain

Company Description MAGIQUE HOSPITALITY PRIVATE LIMITED is a hospitality company headquartered on Alipur Road in the Civil Lines area of Delhi, India. The organization operates in the broader Delhi–NCR region, offering guests a refined and service-oriented experience. With a focus on quality service standards, the company aims to create welcoming environments for dining and social gatherings. Applicants can expect to join a team that values professionalism, guest satisfaction, and consistent operational excellence.
Role Description The Steward / Captain role is an on-site position based in Gurgaon. The role involves welcoming guests, presenting menus, taking orders accurately, and coordinating with the kitchen to ensure timely and correct service. Daily responsibilities include setting up and clearing tables, maintaining cleanliness and hygiene in the dining area, managing table reservations, and overseeing service flow during busy periods. The Steward / Captain also supports junior team members, ensures adherence to company service standards, and responds to guest queries or concerns in a courteous and efficient manner. This position requires close collaboration with the food and beverage team to deliver a smooth and enjoyable guest experience.
Qualifications

• Strong Customer Service and Communication skills to engage professionally with guests and team members.
• Experience or knowledge in Food & Beverage operations, including menu familiarity and service protocols.
• Skills in Food Service and Training to support service delivery and guide junior staff when required.
• Ability to work flexible hours, including evenings, weekends, and holidays as needed.
• Prior experience in restaurants, hotels, or similar hospitality settings is preferred.
• Basic understanding of hygiene, safety, and cleanliness standards in food service areas.
• Capability to work on-site in Gurgaon and collaborate effectively in a fast-paced team environment.