PATNA · FULLTIME
Std- Customer Support Manager
Tata Marcopolo Motors
Patna · onsite · Posted 65d ago
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Not disclosed3–7 yrsfulltimePatna
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Section · 01
About this role
Date: Aug 16, 2026
Location: Patna, IN
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Position Summary With Job Responsibilities
Resolve customer issues, drive service and spare parts revenue in service network in order to drive high customer satisfaction and after sales revenue through service network within company policies and code of conduct.
Education
B.Tech/M.Tech (Mechanical) in Automobile or Electrical
Work Experience
7 to 8 workshops (dealerships & TASS) in a state,15 to 20 Key accounts & STU( State Transport Undertaking)
3-7 years of experience in a technical and/or customer servicing role preferably in automobile , two wheeler , commercial & passenger ancillaries, heavy engineering .or other sectors
Tata Motors Leadership Competencies
Developing Self and Others - Recognizing continuous development is essential for success and taking steps to develop self and helping others to excel
Leading Change - Recognizing the need for change, initiating and adapting to change
Driving Execution - Translating strategy into action and execution
Leading by Example - Encouraging and following ethical standards
Motivating Self and Others - Inspiring teams and individuals
Customer Centricity - Anticipating, understanding and focusing efforts on meeting the customer (stakeholders) needs or expectations
Functional Competencies
Knowledge of Automobiles
Strong analytical and Problem solving skills
Interpersonal Skill
Tags
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Apply for Job
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Location: Patna, IN
Apply now »
Apply now
Apply for Job
Enter your email to apply
Position Summary With Job Responsibilities
Resolve customer issues, drive service and spare parts revenue in service network in order to drive high customer satisfaction and after sales revenue through service network within company policies and code of conduct.
Education
B.Tech/M.Tech (Mechanical) in Automobile or Electrical
Work Experience
7 to 8 workshops (dealerships & TASS) in a state,15 to 20 Key accounts & STU( State Transport Undertaking)
3-7 years of experience in a technical and/or customer servicing role preferably in automobile , two wheeler , commercial & passenger ancillaries, heavy engineering .or other sectors
Tata Motors Leadership Competencies
Developing Self and Others - Recognizing continuous development is essential for success and taking steps to develop self and helping others to excel
Leading Change - Recognizing the need for change, initiating and adapting to change
Driving Execution - Translating strategy into action and execution
Leading by Example - Encouraging and following ethical standards
Motivating Self and Others - Inspiring teams and individuals
Customer Centricity - Anticipating, understanding and focusing efforts on meeting the customer (stakeholders) needs or expectations
Functional Competencies
Knowledge of Automobiles
Strong analytical and Problem solving skills
Interpersonal Skill
Tags
Apply now »
Apply now
Apply for Job
Enter your email to apply
Sourced from foundit
Section · 02
Skills
Strong analytical and problem-solving skillsKnowledge of Automobiles
Section · Company
About Tata Marcopolo Motors
Tata Marcopolo Motors
Auto Components
3k+
employees
1945
81 years old
Pune, Maharashtra
India
₹4.8L PA avg
Avg at Tata Marcopolo Motors
About
Tata Motors Limited, a USD 34 billion organization, is a leading global automobile manufacturer with a portfolio that covers a wide range of cars, SUVs, buses, trucks, pickups, and defence vehicles.
Industries
Auto ComponentsAutomobileManufacturing
Employee ratings
10 reviews
3.9/ 5
Culture
4.1
Career growth
3.7
Work-life
4.1
Employees rate it well for
Overall Company39Job Security38
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