State Project Manager

State Project Manager (SPM) Telangana

Organization: CSC e-Governance Services India Limited

CSC e-Governance Services India Limited is a Special Purpose Vehicle (SPV) under the Ministry of Electronics & IT. It serves as a key implementation agency for the Digital India programme, delivering Government-to-Citizen (G2C) services, digital literacy, and financial inclusion through a network of over 5.8 lakh CSC centres across the country.

Website: https://cscspv.in/index.html

Location: Hyderabad, Telangana
Experience: 5-7 Years of relevant experience

Education: Full-time Master's/Post-Graduate Degree
Reporting To: State Head Telangana

Role Summary

The State Project Manager will be responsible for supporting the State Head in the effective execution, monitoring and scaling of CSC's e-governance, financial inclusion and citizen-centric digital services across Telangana.

The role will oversee district-level operations, coordinate with District Managers/field teams and the VLE network, and work closely with government departments, banking partners and other stakeholders to ensure successful implementation of various CSC initiatives.

Key Responsibilities

1. Project Execution & Operations

• Support the State Head in translating central and state mandates into district-level action plans.
• Oversee implementation and day-to-day operations of e-governance and digital service delivery projects across Telangana.
• Monitor KPIs, transaction volumes, CSC activation, service adoption and project performance.
• Identify operational gaps and implement corrective measures.

2. Government & Stakeholder Coordination

• Coordinate with Telangana Government departments, District Collectors and other government stakeholders.
• Support integration and implementation of state-specific schemes and services through the CSC network.
• Coordinate with banks, corporates, academic institutions and other partners for state-level initiatives and campaigns.

3. Team & VLE Network Management

• Provide operational guidance to District Managers, field teams and coordinators.
• Support and strengthen the VLE network across Telangana.
• Monitor VLE engagement, training, capacity-building and grievance resolution.
• Ensure effective implementation of field-level initiatives and organizational priorities.

4. Financial & Resource Management

• Assist the State Head in monitoring state-level budgets, fund allocation and financial reconciliation.
• Oversee administrative operations, asset management and resource deployment at the State Office, district offices and ASK Centres.
• Monitor utilization of resources and ensure operational efficiency.

5. MIS, Monitoring & Compliance

• Develop and review weekly, monthly and quarterly project performance reports.
• Track project milestones, risks, challenges and corrective actions.
• Ensure compliance with CSC policies, corporate governance standards and data security requirements.
• Provide analytical inputs to the State Head for strategic decision-making.

Required Qualifications

• Full-time Master's/Post-Graduate degree in Business Administration, Public Policy, Information Technology, Project Management or a related discipline.
• 9–12 years of overall professional experience in project management, operations or large-scale digital/social impact programmes.
• Minimum 4–5 years of experience in e-governance, public-private partnerships (PPP), ICT-led programmes or rural distribution networks.
• Experience in managing large field teams and geographically distributed operations will be preferred.

Required Skills & Competencies

• Strong understanding of the CSC ecosystem, Digital Public Infrastructure (DPI) and e-governance programmes.
• Good understanding of government processes and the socio-administrative landscape of Telangana.
• Strong stakeholder and government liaison skills.
• Excellent team leadership, project management and analytical abilities.
• Strong MIS and reporting skills.
• Ability to manage multiple projects and stakeholders simultaneously.
• Fluency in Telugu and English (written and spoken) is mandatory.
• Working knowledge of Hindi will be an advantage.
• Willingness to travel extensively across Telangana.