State Head – Sales (Offline Expansion)

Job Description:

Job Description:

We are seeking a dynamic and results-driven State Head - Sales & Operations to lead and scale our business across an entire state. This leadership role is accountable for driving state-wide revenue, optimizing ROI, reducing CAC, and ensuring strong retention and customer success. The State Head will own the P&L for the region and will be directly responsible for market penetration, strategic growth, and operational excellence.

The ideal candidate is a seasoned leader with experience in B2C sales, state-level business ownership, and high-performing team management, preferably in the EdTech or consumer sales domain.

Key Responsibilities:

Business Ownership & Strategy

• Own the P&L for the state, ensuring achievement of revenue, profitability, and ROI goals.
• Design and execute state-specific growth strategies aligned with company objectives.
• Drive CAC optimization, retention improvement, and attrition reduction.
• Forecast sales and build short-term and long-term growth roadmaps for the state.

Sales Leadership & Execution

• Lead, manage, and scale a large sales team, including Senior Manager, Sales Managers, Territory Managers, and ground sales teams.
• Build and monitor sales funnels, track conversion metrics, and ensure consistent pipeline growth.
• Drive high-volume B2C sales across urban and semi-urban markets through innovative strategies.
• Ensure revenue targets are met month-on-month with disciplined sales execution.

Market Expansion & Penetration

• Identify new markets, opportunities, and expansion corridors within the state.
• Build strong relationships with students, parents, and communities to drive enrollment and trust.
• Leverage both online and offline channels to maximize reach and brand presence.
  
  

Customer Success & Retention

• Ensure high-quality engagement with students and parents to drive satisfaction and retention.
• Monitor churn, identify causes of attrition, and implement corrective action plans.
• Build long-term relationships to generate referrals and repeat enrollments.

Leadership & Team Building

• Recruit, train, and mentor high-performing sales teams across multiple regions of the state.
• Instil a performance-driven culture with clear KPIs, targets, and accountability.
• Groom future leaders within the team and strengthen the middle management layer.

Operational Excellence

• Ensure seamless execution of sales, marketing, and operational initiatives across the state.
• Monitor and control operational costs to maximize efficiency and profitability.
• Implement systems and processes for consistent performance tracking and reporting.
  
  

Qualifications & Requirements:

• Bachelor's degree in Business, Sales, or related field MBA preferred.
  
  
• 8-12 years of experience in sales & business leadership, with at least 4-5 years managing state/large-region operations.
  
  
• Proven track record of owning P&L and delivering strong business results in B2C sales.
  
  
• Experience in EdTech, BFSI, telecom, FMCG, or other high-volume B2C industries preferred.
  
  
• Strong expertise in sales funnels, CAC, ROI, retention, and attrition management.
  
  
• Excellent leadership, communication, and strategic planning skills with Data-driven mindset & ability to translate insights into business action.

Why Join Us

• Opportunity to own the business for an entire state and drive impactful growth.
  
  
• Work with a rapidly growing company at the forefront of EdTech innovation in India.
  
  
• Competitive compensation with performance-linked rewards.
  
  
• Chance to shape the future of tech education for thousands of learners

Work Location & Working Days

• Locations: Ahmedabad & Bhubaneswar.
  
  
• Timings 11:00 AM - 9:00 pm & Saturday Weekoff