Staffing Account Manager

Job Description – Account Manager – Staffing Sales

Experience: 12+ Years

Location: Gurugram

Work Mode: Work From Office – 5 Days

Employment Type: Full-Time

Industry: IT Staffing / Staff Augmentation / Recruitment Services

About the Role

We are looking for a highly experienced and target-driven Staffing Sales professional with 12+ years of experience in IT Staffing, Staff Augmentation, Recruitment Services, and B2B Sales.

This is a sales-heavy role. The primary responsibility is to generate new business, acquire new clients, generate staffing demands, follow up with clients to close requirements, drive resource placements, and generate revenue.

Account Management is a supporting responsibility, focused primarily on retaining clients, generating repeat business, and expanding existing accounts.

Primary Responsibilities

1. Business Development & New Client Acquisition – PRIMARY

• Generate new business opportunities for IT Staffing and Staff Augmentation services.
• Identify, prospect, and acquire new clients with recurring technology hiring requirements.
• Build and maintain a strong pipeline of prospective clients.
• Drive lead generation through cold calling, LinkedIn, networking, references, industry connections, email outreach, RFPs, and vendor registrations.
• Build relationships with CXOs, HR Heads, Talent Acquisition Heads, Procurement Heads, Hiring Managers, and Business Leaders.
• Convert prospects into active staffing clients.
• Own the complete sales cycle from lead generation → client meetings → requirement generation → commercial negotiation → closure → first deployment.
• Achieve monthly, quarterly, and annual resource deployment and revenue targets.
• Identify new markets, accounts, and business opportunities to expand the company's staffing business.

2. Generate & Close Staffing Demands – PRIMARY

• Regularly engage with clients to identify current and upcoming staffing requirements.
• Generate staffing demands from both new and existing clients.
• Follow up consistently with clients to move open requirements towards closure.
• Understand technical requirements, skills, experience, location, budget, notice period, and hiring timelines.
• Coordinate with internal recruitment teams to ensure quick turnaround and quality profile submissions.
• Drive every requirement through the complete funnel:

Demand → Profile Submission → Interview → Feedback → Selection → Offer → Joining → Deployment

• Follow up with clients for interview schedules and feedback.
• Push ageing requirements and identify reasons for delays.
• Ensure maximum conversion of client demands into successful placements.

3. Resource Placement & Deployment – PRIMARY

• Take ownership of successful resource placement and deployment against client requirements.
• Coordinate closely with recruitment/delivery teams to ensure suitable profiles are submitted within agreed timelines.
• Track candidates through interview, selection, offer, joining, and deployment.
• Follow up with clients and candidates to minimize dropouts.
• Ensure selected candidates successfully join and are deployed.
• Focus on increasing resource deployment, billing, and revenue.

4. Existing Client Account Management – SUPPORTING

• Maintain strong relationships with existing clients.
• Conduct regular client connects to identify new business opportunities.
• Generate repeat and additional staffing requirements.
• Identify opportunities to increase resource deployment within existing accounts.
• Understand client expansion plans, new projects, replacement requirements, and workforce needs.
• Handle client escalations and ensure timely resolution.
• Build long-term relationships that generate continuous business.

5. Revenue & Sales Pipeline Management

• Own the sales pipeline and revenue generation for assigned accounts/territory.
• Track prospects, opportunities, requirements, submissions, interviews, selections, offers, joins, and deployments.
• Maintain accurate sales MIS and business development reports.
• Monitor sales conversion ratios and identify gaps in the funnel.
• Work continuously towards increasing client acquisition, staffing demands, resource deployment, and revenue.