Staff Software Engineer

Job Description: We are seeking an experienced senior software engineer to drive complex feature enhancements, architecture improvements, and high-tier escalation resolution for our enterprise security product suite. In this role, you will balance core software engineering—designing cross-platform components, APIs, and distributed systems—with deep debugging and hotfix engineering for critical customer issues.

Key Responsibilities

• Design and implement new software components and new features that meet functional and business requirements on schedule and within budget.
• Utilize different programming languages to create cross-platform code (UNIX, Linux, Mac, and Windows platforms) that will run in physical (hardware) and virtual environments (Azure and AWS).
• Define communication interfaces between software components, implement new product APIs, and consume 3rd party interfaces in product software components.
• Utilize network protocols and apply software clustering models to build distributed enterprise-grade software that can be deployed and synchronized in multiple datacenters across the globe.
• Use Relational Databases (SQL) and Directories (LDAP). Design database tables and schemas to store product-specific information and integrate the product with customers' provided databases and LDAP directories.
• Utilize modern UI frameworks for development of end-user-facing interfaces, web protocols, and REST APIs.
• Work collaboratively within an Agile Team to write high-quality, testable code that meets the Definition of Done.
• Perform unit/module testing of software to find errors and confirm programs meet specifications.
• Utilize unit testing frameworks to build unit tests. Implement end-to-end automation tests.
• Provide information to technical writers and conduct training sessions on new modules or code changes to other members of the product cross-functional team.
• Integrate new product features and tests into the continuous integration toolchain.
• Leverage AI-assisted development tools and identify opportunities to adopt innovative technologies.
• Troubleshoot product issues, fix defects, and work closely with customers to drive platform quality.
• Utilize debugging and troubleshooting skills to resolve complex configuration issues or product defects reported by the customers.
• Work on recreating product issues in the lab environment and be able to troubleshoot issues in customer environments using remote tools.
• Provide guidance and best practices on product deployment models and configurations.
• Support regular cadence of product update releases such as service packs and produce individual hotfixes and code patches.

Skills Required

• Strong design, programming (Java, C, C++, PHP, Perl, SQL, and shell scripts), and debugging skills with experience on enterprise-class applications.
• Strong knowledge of Windows / Unix / Linux operating systems Internals and experience with cross-platform software development
• Very good at debugging multi-threaded, high-performance applications
• Ability to use AI tools effectively to improve efficiency and productivity
• Enterprise Security domain knowledge and experience (authentication/authorization frameworks, security protocols, PKI, certificates, SSL, Privileged Access and Identity use cases)
• Good communication, coaching, and mentoring skills.

Work Experience Typically, 10+ years of experience in software development

What makes you a strong fit? AI Expertise:

• You are an expert in using AI code assist tools (Claude/Cursor, etc.) as coworkers and not as prompt engineers.
• Good understanding of AI Spec-driven development methodologies like Plan/BMAD mode, etc., and use it thoroughly to map out and implement all phases of SDLC.
• Understand agent orchestration and manage multi-agent workflows to handle complex, multi-step engineering tasks like new capabilities, codebase refactoring, upgrades, and vulnerability patching.
• Code Review & Quality Control: Critically review AI-generated code for architectural alignment, design, and performance bottlenecks. R026905