Staff Software Engineer - Observability

Overview

Intuit is a leading software provider of business and financial management solutions for small and mid-sized businesses, consumers, financial institutions and accounting professionals. You probably know us by our flagship products, QuickBooks®, Quicken® and TurboTax®, but that's just the start. we're taking on exciting challenges, such as SaaS and mobile applications. Over 50 million users, seven million small businesses and 1,600 financial institutions depend on Intuit because we innovate at the crossroads of real customer problems and breakthrough technology. Join us and let your ingenious ideas be heard.

Interested in creating and leading the platforms that are high scale and mission critical Want to solve large scale and highly availability platform challenges for on premise and public cloud deployments Intuit is seeking Staff Software Engineer, who is characterized by progressive technical experience and has demonstrated progression in technical prowess, to join PDX Observability Engineering team.

We are looking for a creative, brilliant, passionate, enthusiastic and experienced Staff Software Engineer to join the Core Systems team who can design and deliver platform with a sharp customer focus. The Staff Software engineer will be a Splunk Staff Developer cum Operations Engineer for the platform which is used by thousands of developers at Intuit. The successful candidate would be responsible for a set of platform capabilities that maximizes the velocity with which Intuit and 2nd/3rd party developers can build awesome products and drive innovation. The candidate will have a proven history in software development on large scale highly available platforms. This person will be a technical leader with a hands on experience in an agile software development environment. The person will be customer focused, seeking constantly to understand and evolve products per the customer's needs.

Responsibilities

• Design, develop, test, deploy, maintain, and improve software.
• Utilize multiple technologies to solve complex problems.
• Possess a results-oriented mindset with a passion for producing high-quality code.
• Lead the gathering of functional requirements, develop technical specifications, and oversee project and test planning.
• Demonstrate interest and ability to learn additional coding languages as needed.
• Have experience with Docker container-based packaging and deployments.
• Experienced in developing highly scalable and available web applications.
• Resolve defects/bugs during testing, pre-production, production, and post-release patches.
• Create specifications for onboarding new offerings, including troubleshooting, patch processes, cross-organizational incident management processes, and security breach response plans.
• Develop implementation plans for application disaster recovery, migration, roll-back plans, expansion, routine deployments, and system upgrades.
• Collaborate cross-functionally with various Intuit teams including product management, QA/QE, various product lines, and business units to drive forward results.
  
  

Qualifications

• 8+ years of experience as Splunk / ETL Infra Lead, Developer & Administrator for a large Enterprise environment.
• Experience with Splunk Index and Search head clustering.
• Knowledge of Splunk configuration, regular expressions & search processing language.
• Expertise on Splunk search optimization techniques.
• Good knowledge on AWS ASG, networking (Route53, TGW) & compute.
• Experience in working with Unix/Linux environments, distributed and parallel systems, workflow automation, CI/CD platform development, cloud platforms development (e.g., AWS/GCP), and Kubernetes/container platforms-based development.
• Proficiency in general-purpose programming languages such as Python
• Experience in Kubernetes and Docker container-based development, packaging, and deployments.
• Familiarity with open-source technologies.
• Experience with various modern web frameworks, cloud/SaaS, and the entire Software Development Life Cycle (SDLC).
• Ability to generate incident management reports, technical documentation on supported applications, operational tools, and application deployment plans.
• Respond to monitoring alerts according to defined playbooks and procedures.
• Participate in Root Cause Analysis (RCA) processes.
• Manage application deployment and RCA processes for specific applications.
• Implement improved operational processes.
• Maintain real-time application dashboards showing the overall health of the system.
• Adhere to code standards to build better solutions.
• Provide metrics reporting on application performance, availability, reliability, etc.
• Conduct design reviews of operational approaches and solutions.
• Contribute to operational standards and requirements.
• Perform risk analysis and root cause analysis.
  
  

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.