Staff Product Manager, Authentication

1Password is growing. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.

About 1Password

At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.

If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.

We’re looking for a customer-obsessed product leader who is excited to bring their passion and skills to lead 1Password’s Authentication Team as a Staff Product Manager.

 

You lead by words and actions, guiding a trifecta of Design, Engineering, and Product leaders together to prioritize the most important customer problems. We’re looking for individuals that are deep experts on the identity and authentication stack in businesses. Extra points if you have a customer-facing background in support, sales, or customer success that brought you into Product.

 

Our philosophy on Product consists of five core pillars:

• Focus and Execution - can you ship quickly and measure results?

• Customer Empathy - are you motivated first and foremost to solve customer problems?

• Effective Communication - can you bring the entire organization - horizontally and vertically - along on the journey?

• Go To Market - can you understand and drive the business outcomes through product decisions?

• Technology - articulating how our technology beats our competitors

 

Product plays a highly visible role in the company and are critical to the development and execution of our product strategy. As a leader on the team, you must foster and establish excellent relations across all departments, and we’re expecting you to represent the company in public with executive decision-makers and media. You will be responsible for helping define and deliver 1Password’s product portfolio strategy, optimizing the product to meet the needs of our business buyers and be obsessed with the overall user experience. You will have corollaries in Engineering and Design that you’ll team up with to drive results across your team.

 

Join a fast-scaling business with a unique blend of consumer and enterprise customers that will be launching new products that you define.

How we’re using AI today

Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.

This is a remote opportunity within Canada and the US.

What we're looking for:

• 8+ years of experience owning a product or a set of features focused on businesses of all sizes and being responsible for its ultimate success.

• Experience growing and measuring the authentication experience of a B2B SaaS product

• Proven success defining and delivering B2B SaaS products for Admin or IT personas in security or identity domains.

• Strong understanding of Identity and Access Management (IAM), and B2B products with large and complex infrastructure.

• A track record of planning with a vision over 18-24 months out with Founder-level insight into market dynamics.

• Represent the voice of the customer to motivate the team.

• Executive-level communication experience.

• Experience building a SaaS product sold to enterprise buyers - ideally CISO/CIO/CTO level.

• Ability to prioritize tasks and use data - both qualitative and quantitative - to drive decision-making.

• Excellent presentation skills and experience training internal teams as part of bringing products to market, particularly the sales, support and customer success teams.

What you can expect:

• Working with a passionate, highly motivated Product team that is invested in your success and the success of your initiatives.

• A dynamic, highly collaborative environment.

• Empowerment to contribute to, and help drive, overall product strategy and the relative priority of the features you own on the roadmap.

• Being a part of the team that drives the success of 1Password, our products and business to the next level.

• Having fun working in a fast-paced environment and being part of the team that prioritizes close collaboration over rigid processes, while continuously embracing an entrepreneurial culture.

USA-based roles only: The annual base salary for this role is between $172,000 USD and $249,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.

Canada-based roles only: The annual base salary for this role is between $155,000 CAD and $225,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.

At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.

This posting is for an existing vacancy.

Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.

You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.

How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.

This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process.

Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.

What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:

Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy

Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account

Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.

You belong here.

1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.

Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.

Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.

Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.

1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.