Staff Product Designer

Role Overview

We're looking for a Product Designer with strong product thinking, exceptional visual craft, and a passion for simplifying complex problems through thoughtful design.

You'll work closely with Product, Engineering, and cross-functional teams to turn ambiguous ideas and opportunities into intuitive, accessible, and production-ready experiences. You'll play a key role in shaping the product experience from early concepts and exploration through execution and launch.

This is an opportunity to take meaningful ownership in an early-stage AI company, work on complex and innovative products, and help define how users interact with AI-powered experiences.

Key Responsibilities

• Own the end-to-end product design process, from understanding customer problems and defining experiences to concept exploration, prototyping, and delivering production-ready designs.
• Partner closely with Product, Engineering, and cross-functional teams to translate complex and ambiguous problems into simple, intuitive customer experiences.
• Conduct user and product discovery to understand customer needs, workflows, pain points, and opportunities for improvement.
• Design clear, accessible, and trustworthy experiences that balance customer needs, business objectives, technical constraints, and the unique considerations of AI-powered products.
• Create user flows, wireframes, prototypes, interaction models, and high-fidelity designs that communicate both the experience and underlying product thinking.
• Contribute to and evolve the JazzX AI design system, including components, patterns, interaction standards, and visual guidelines.
• Collaborate closely with Engineering during implementation to ensure the final product reflects the intended experience and maintains a high bar for quality.
• Use customer feedback, product insights, and data to continuously iterate and improve experiences after launch.
• Help establish strong design practices and raise the overall UX, interaction, and visual design quality across the organization.

Required Qualifications

• Strong product thinking combined with exceptional visual and interaction design skills.
• Proven ability to simplify complex workflows, systems, and information into intuitive and easy-to-understand experiences.
• Experience taking design problems from discovery and problem definition through execution and launch.
• Strong understanding of visual hierarchy, typography, spacing, interaction design, accessibility, and usability.
• Ability to work effectively in ambiguous, fast-paced, and early-stage environments.
• Strong communication skills, with the ability to clearly articulate design decisions, trade-offs, and recommendations to both technical and non-technical stakeholders.
• Strong collaboration skills and the ability to work effectively with Product, Engineering, and other cross-functional teams.
• High attention to detail and a strong focus on delivering polished, production-ready experiences.
• A strong portfolio demonstrating end-to-end product design work and the ability to solve complex product problems.

Preferred Skills

• Experience designing AI-powered products or enterprise software.
• Experience working with and evolving design systems, including reusable components, patterns, and interaction standards.
• Strong understanding of designing for complex enterprise workflows and data-rich experiences.
• Experience working closely with Engineering through implementation and product launch.
• Ability to balance established design patterns with the need to create new solutions for emerging product problems.
• Experience using customer insights, feedback, and product data to drive design decisions and iteration.
• Experience working in an early-stage or high-growth technology environment.
• Passion for building AI products that are useful, reliable, accessible, and trustworthy.