Staff Product Designer (Europe)

HRS AS A COMPANY

HRS is transforming the future of corporate travel through innovative technology. In a $600 billion global lodging and meetings market, inefficiencies are rampant—from frustrating traveler experiences caused by outdated check-in and payment systems to millions lost annually due to missing or non-compliant invoices that block VAT reclaim. With travel increasingly complex and fragmented, the opportunity for innovation is enormous—and HRS is leading the charge.

HRS offers an unparalleled end-to-end solution for managing corporate lodging, group travel, long stay, and meetings—all within a single, unified platform. With HRS Connect, companies gain access to a sleek, consumer-grade booking interface that consolidates fragmented travel spend and delivers full visibility across all travel categories. This is paired with HRS’s proprietary AI Copilot, which enables travel and procurement leaders to steer their programs strategically with real-time data, actionable insights, and one-click implementation of optimizations.

Together, these solutions empower organizations to drive measurable cost savings, boost policy compliance, and radically improve the traveler experience. The HRS platforms enable customers to achieve up to 3x return on investment, achieve close to 100% invoice compliance, and increase corporate program adoption by over 20% — which is particularly relevant in unmanaged spend areas like meetings and groups.

With over two decades of proprietary data, market-leading AI, and deep integration across the travel and expense ecosystem, HRS powers travel programs for 35% of the Fortune 500. From seamless payment to e-invoicing to VAT reclaim, HRS offers unmatched transparency, governance, and performance — turning travel into a data-driven advantage with a sharp focus on customer excellence, compliance, and automation.

BUSINESS UNIT

The Copiilot business unit is responsible for the strategic steering capabilities of the HRS platform, empowering procurement and travel leaders to manage large-scale lodging programs with absolute precision. By integrating proprietary AI with decades of global market data, this unit enables organizations to move from reactive reporting to proactive program optimization.

POSITION

Build the intelligent "brain" of global corporate travel. As a Staff Product Designer for HRS Copilot, you will architect an AI-first intelligence layer that transforms enterprise-scale complexity into proactive, automated strategy. You will design the interaction models for a system that doesn't just display data, but steers it—providing high-impact optimizations for the Fortune 500. This is a rare opportunity to define how transparency, trust, and agency function in a world of AI-based decision-making, turning "black-box" logic into intuitive, steering-wheel interactions.

Build the intelligent "brain" of global corporate travel. As a Staff Product Designer for HRS Copilot, you will shape the vision and architect an AI-first intelligence layer that transforms enterprise-scale complexity into proactive, automated strategy. Moving beyond feature-level design, you will establish a principled approach for a system that doesn't just display data, but steers it and providing high-impact optimizations for the Fortune 500. This is a rare opportunity to define how transparency, trust, and agency function in a world of AI-based decision-making, turning "black-box" logic into intuitive, steering-wheel interactions while elevating the design practices of a highly innovative product space.

RESPONSIBILITIES

• Champion "Apple-esque" Simplicity: Own the usability of our platform by transforming complex booking flows into clear, elegant, and emotionally engaging experiences across transient, group, meeting, and long-stay journeys. You will set the quality bar and design standards for the broader team.

• Lead End-to-End Design within the Product Trio: Drive the full cycle of discovery and delivery alongside Product and Engineering leadership. You will rapidly validate hypotheses to ensure every release drives both user and business value, while influencing the organizational roadmap across multiple squads.

• Build AI-First, Data-Driven Experiences: Leverage generative AI, market data, and a growing repository of LLM-based personas to build adaptive interfaces that anticipate user intent, minimize friction, and provide intelligent recommendations.

• Drive Velocity and Business Impact: Utilize funnel analytics, rapid prototyping, and customer co-creation to accelerate time-to-revenue. Deliver high-quality designs that measurably improve cross-segment adoption, conversion rates, and time-to-booking.

• Balance Strategic Horizons: Manage short- and long-term design objectives by delivering production-ready outputs for today (H1), validating future opportunities through research (H2), and shaping the long-term design vision and innovation (H3).

WHAT MAKES YOU A GREAT FIT Your Profile & Qualifications:

• Design Excellence & Complexity: 12+ years of experience leading design for high-scale B2B/B2C products. You have a proven ability to distill complex data ecosystems into elegant, “Apple-esque" user journeys through rigorous iterative testing.

• Data & Decisions: Expertise in establishing a data-informed culture. You leverage quantitative data and A/B testing alongside qualitative insights to validate hypotheses, iterate on designs, and drive evidence-based product decisions across the portfolio.

• Execution in Ambiguity: Self-organized and decisive, with the ability to manage multiple design horizons simultaneously in highly ambiguous spaces. You deliver production-ready, high-quality outputs at a high pace without compromising systemic integrity.

• Executive Storytelling & Influence: Strong storyteller with excellent English skills, capable of aligning executive stakeholders and advocating for the user. Experience with structured documentation (e.g., Amazon 6-pagers) to shape strategic direction is a strong plus.

• AI Thought Leadership: Passionate about AI-assisted design and agentic design delivery. You possess a growth mindset and curiosity to explore how emerging tools can shape the next generation of user experiences, acting as a guide for the wider design organization.