Staff DevOPs Engineer

Do you enjoy analysing complex problems Do you thrive on the challenge of experimenting with new research or technologies to find creative solutions Are you looking for career and learning opportunities within a dynamic work environment with an innovative company experiencing high growth Then joining our Fortinet team is the right move for you!

Here at Fortinet, we are looking for a highly motivated individual who can thrive in a fast paced environment and successfully contribute to the team. The ideal candidate will have a can-do attitude, passion for technology, extensive development experience, and will be able to learn quickly.

FortiSOAR is looking for passionate and talented problem solvers to join our DevOps team for designing, implementing, and maintaining a comprehensive observability framework for our SaaS platform. This role will focus on ensuring that our systems and applications are

well-instrumented and that we have the necessary insights into our infrastructure, application performance, and user experience. You will work closely with development, DevOps, and operations teams to ensure robust monitoring, alerting, and incident response

Responsibilities

• Designing and developing the DevOps infrastructure for business-critical systems.
• Maintaining and improving container-based Kubernetes environments.
• Develop and integrate observability solutions across the stack (infrastructure, application, network, and user experience) to monitor and provide actionable insights.
• Work with developers and engineers to ensure that all relevant services, applications, and infrastructure components are instrumented using the latest
• Observability best practices (e.g., logging, tracing, and metrics collection).
• Set up automated alerting systems for real-time detection of performance bottlenecks, failures, or anomalies, and integrate with incident management workflows.
• Build pipelines for data collection, storage, and visualization to help the teams gain insights from monitoring data
• Use observability data to improve system reliability, availability, and performance by driving root cause analysis and continuous improvement initiatives.
• Implement automated solutions for monitoring and alerting that scale with platform growth and reduce manual intervention.
• Develop and maintain comprehensive documentation on monitoring, alerting, and Incident response processes. Provide training and support to engineering teams to use observability tools effectively.
• Take the lead in solving and preventing operational issues.

Requirements

• Bachelor's degree in information technology, Computer Science or equivalent education with 8-12 years of hands-on experience.
• Strong knowledge of observability tools such as Prometheus, Grafana, Datadog, New Relic, ELK Stack, Splunk, or similar.
• Passion for modern technologies and practical experience: K8s, containers, microservices are your friends.
• Experience with different virtualization environments such as VMware, AWS, GCP, OpenStack.
• Strong systems experience on Unix/Linux, bare-metal and virtual machines.
• Strong in python, groovy and shell scripting.
• Strong troubleshooting, root cause analysis, and problem-solving skills with a focus on system reliability and high availability.
• Experience with building and maintaining CI/CD pipelines for building, testing and
• deploying complex applications.
• Experience with building real-world scalable, reliable and secure infrastructures.
• Ability to multi-task and quickly respond to system/service issues.
• Excellent problem solving and troubleshooting skills.
• Excellent understanding and knowledge of DevOPs Concepts and Methodologies.
• Proactive in work and self-motivated with the ability to accomplish tasks with minimal direction and follow-up.
• Likes to come up with new ideas and implement them end-to-end to improvise and optimise day-to-day activities.
• Team player with strong interpersonal, written and verbal communication skills.