Staff Aug(MIS executive)
NCH CORPORATION · Noida · onsite · Posted 40d ago
Undisclosed1–6 yrsfulltimeSourced from
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About this role
Job Title: MIS CUM BPO
Organization Name: NEC Corporation of India Ltd.
Reporting Relationship: Project Manager
- Role Summary: We are looking for a MIS cum BPO who has experience in handling international customer through calls, texts and emails.
Job Responsibilities
Core Responsibilities of MIS Executive:
- Strong proficiency in handling multiple tools such as ticketing tool (SNOW), through mails, from calls when it comes to data handling.
- Strong proficiency in handling international customer through calls, texts and emails.
- Experience in live projects that have been in place for at least one year.
Communication and Presentation Skills
- Ability to communicate at top level on the thought and process behind the analysis.
- Must understand and unpack briefing given by different departments and other key stakeholders.
- Proven proficiency to clearly communicate to the stake holders in the exact manner that is being asked.
- Must think fast under pressure.
- Proficiency to understand requirements of management in terms of how they want the data to be presented.
- Strong analytical and critical thinking skills.
Bonus Points
- Knowledge of ticketing tool, incidents.
- Experience working in retail domain.
Minimum requirements
- MIS With inbound outbound call handling experience,
- Qualification: - Graduate or equivalent
- Ensure customer satisfactions by advising customers on preventative measures, appropriate solutions and configurations which may impact product performance.
- Minimum 1 years experience.
Location - Bangalore/Noida
Specialization Description
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Level Description
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Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
retaildata handlingproject managerOutboundMIS ExecutiveCall Handlingticketingbpoinbound
About NCH CORPORATION
NCH CORPORATION
Financial Services
75
employees
1919
107 years old
Irving
United States (USA)
₹6.6L PA avg
Avg at NCH CORPORATION
About
NCH CORPORATION specializes in maintenance solutions and water treatment products, focusing on sustainability for industrial and commercial sectors globally.
Industries
Financial Services
Employee ratings
10 reviews
4.2/ 5
Culture
3.6
Career growth
3.3
Work-life
3.9
Employees rate it well for
Overall Company42Work-Life Balance40
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