SSO Storage L2

ROLE REQUIREMENTS:

As a L2 resource of the Run team, he/she will possess technical expertise in :

• SAN – HPE XP7/XP8, Primera, 3PAR
• NAS – Dell PowerScale (formerly ISILON)
• Brocade SAN Fabric
• Storage Replication technologies
• Storage failover/failback in Disaster Recovery operations
• Basic working knowledge of Windows and Red Hat Operating Systems and storage-related software & configuration parameters
• Basic working knowledge of High-Availability solution – Microsoft Cluster Service and Veritas InfoScale
• Scripting / automation experience
• Work with tools such as CyberArk (privileged access management), OMI suite (events/alerts management)

Qualifications/Education Required:

• Bachelor's degree or Master's degree holder in Computer Science or related discipline

Experience Required:

• 8 - 12 years of relevant hands-on work experiences
• Solution-focused with excellent problem solving and analytical skills
• Ability to work in a flexible and constantly changing environment
• Effective teamwork and collaboration
• Good oral and written communication skills in English

As a L2 resource of the Run team, he/she is able to work in shift / weekend / Oncall support.

• Shift timing, split in 4 different shifts, begins from Monday 04:30 IST and ends on Saturday approx. 00:30 IST.
• Oncall Support : To provide Oncall support services on rotational basis during operational off hours.
• Weekend Support : Mandatory to work on every 3rd Saturday of every month
• Public Holiday Support : Paris (Client) Holidays will be followed as public holidays