SSM Sr. Analyst

Hi Applicant

Greetings from Black and White Solutions!

Job Title: SSM Sr. Analyst

Qualification: B.Com Graduate from Bangalore University 2024, 2025 & 2026 Pass-outs

Experience: 0 Years Freshers Only (No Prior Work Experience)

Must Have Skills

• B.Com graduate with a basic interest in the General Insurance / P&C Insurance domain
• Willingness to learn P&C insurance processes and the policy life cycle
• Good English communication skills
• Good analytical and problem-solving skills

Good to Have Skills

• Basic knowledge of General Insurance / P&C Insurance
• Basic understanding of claims and customer servicing
• Good organizational and interpersonal skills

Roles & Responsibilities

Operational Support & Analysis

• Support claims, policy administration, and customer service operations
• Assist in tracking performance metrics such as FCR, AHT, and SLA adherence

P&C Insurance

• Learn and support P&C insurance processes, including claims, underwriting, and customer servicing
• Support compliance with internal insurance servicing guidelines

Process Improvement

• Assist in identifying opportunities to improve workflows and service quality
• Support root cause analysis for service-related issues

Stakeholder Collaboration

• Coordinate with Operations, Claims, Underwriting, and IT teams
• Support communication between business and technical teams

Location: Bangalore

CTC: 3.75 LPA

Shift Timing: US Shift

Mode of Interview: Virtual

Mode of Work: Hybrid

Mode of Hire: Permanent

Thanks & Regards,

Diya Birsingh
Staff Analyst
Black and White Business Solutions Pvt Ltd
Bangalore, Karnataka, INDIA
[email removed]
www.blackwhite.in
Contact: [phone removed] / WhatsApp: [phone removed]