SRE Production support engineer
Infosys · Bengaluru · onsite · Posted 27d ago
Undisclosed3–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Roles Responsibilities
Provide L2 production support for business-critical applications.
Monitor application and infrastructure health using SRE monitoring tools.
Analyze and resolve production incidents within defined SLAs.
Perform root cause analysis (RCA) and implement preventive measures.
Troubleshoot application, server, and database-related issues.
Use SQL queries for data validation, troubleshooting, and issue analysis.
Work closely with development, infrastructure, and database teams to resolve production issues.
Participate in deployment, release, and change management activities.
Monitor system performance, availability, and reliability metrics.
Create and maintain support documentation, runbooks, and SOPs.
Support on-call rotations and major incident management processes.
Identify automation opportunities to improve operational efficiency.
Technical Requirement
Primary skills-Foundational->Maintenance and Production Support process->PLM Production Support process,Technology->DevOps->Site Reliability Engineering(SRE),Technology->Infrastructure-Storage-Administration->UNIX Storage,Technology->SQL SSIS->SQL Server
Educational Requirement
MCA,MTech,Bachelor of Engineering,BCA,BTech
Preferred Skills
Foundational->Maintenance and Production Support process->PLM Production Support process,Technology->DevOps->Site Reliability Engineering(SRE),Technology->Infrastructure-Storage-Administration->UNIX Storage,Technology->SQL SSIS->SQL Server
Service Line
Application Development and Maintenance
Technical Requirement
Primary skills-Foundational->Maintenance and Production Support process->PLM Production Support process,Technology->DevOps->Site Reliability Engineering(SRE),Technology->Infrastructure-Storage-Administration->UNIX Storage,Technology->SQL SSIS->SQL Server
Educational Requirement
MCA,MTech,Bachelor of Engineering,BCA,BTech
Preferred Skills
Foundational->Maintenance and Production Support process->PLM Production Support process,Technology->DevOps->Site Reliability Engineering(SRE),Technology->Infrastructure-Storage-Administration->UNIX Storage,Technology->SQL SSIS->SQL Server
Service Line
Application Development and Maintenance
Sourced from naukri
Skills
AutomationDevopsPLMSite Reliability Engineeringmajor incident managementRoot Cause AnalysisChange ManagementL2 Production SupportMonitoring ToolsdeploymentSQLmaintenanceAdministrationApplication DevelopmentData Validation
About Infosys
Infosys
IT Services & Consulting
323.6k+
employees
1981
45 years old
Bengaluru/Bangalore, Karnataka
India
About
Infosys is a global leader in next-generation digital services and consulting.
Industries
IT Services & ConsultingConsulting
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