SRE - Kafka/Infrastructure Operational Support Professional

Seeking a Site Reliability Engineer to join a dedicated operational support team for Kafka and infrastructure engineering organization. engagement with potential to evolve into project-based work as the team matures. The role covers an environment of ~600 servers plus Kubernetes pods/services, primarily on-premises bare metal infrastructure with a planned transition toward virtualized environments.

• Perform vulnerability management and remediation, including patching within defined SLAs (critical vulnerabilities)
• Execute OS and Kafka upgrades, reinstalls, and migrations across the environment
• Conduct health checks, monitoring, and proactive alert handling across ~600 servers and Kubernetes-based services
• Handle change requests and day-to-day operational support tasks
• Manage customer support requests and escalations, including on-call rotation coverage
• Coordinate with vendors and internal security teams to assess impact and apply fixes for identified vulnerabilities
• Develop and improve automation and repeatable procedures to reduce manual operational overhead
• Support and administer AWS cloud infrastructure (EC2, VPC, IAM, S3, EKS/Kubernetes, CloudWatch) as the environment transitions from on-premises bare metal toward virtualized/cloud infrastructure
• Design, implement, and maintain infrastructure-as-code (Terraform/CloudFormation) for provisioning and managing AWS resources supporting Kafka and platform services
• Own infrastructure reliability and capacity planning across hybrid (on-prem + AWS) environments, including scaling, failover, and disaster recovery readiness
• Implement and maintain observability tooling (CloudWatch, Prometheus/Grafana, or equivalent) for infrastructure and application-level monitoring
• Ensure AWS environment security posture - IAM least-privilege access, security group/network hardening, and compliance with vulnerability remediation SLAs
• Collaborate with the DevOps/platform team on CI/CD pipeline support for infrastructure changes and deployments

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