Sr Transport Coordinator

Job Summary


Responsibilities

• Ensuring end-to-end transport coverage.
• Reporting to the facility manager, you will provide efficient and cost effective transport service to the client. You will also see to it that each vehicle leaves at the exact appointed time, and that the start time and kilometre readings are constantly logged for documentation.
• Likewise, you will ensure that our staff log their boarding and initial pickup time, and that only those listed on our roster sheet are picked up. Should the need arise, you will also make sure that approval is on hand for staff in need of pickup.
• You will help maintain a 24/7 transport helpdesk, which will provide call logging services and handle queries and concerns. On top of these, you will monitor and report cases of speeding and other incidents to the Transport Helpdesk, and communicate with them over the radio when needed.
• Furthermore, you will be in charge of filling our log books upon arrival to the client's site, but leaving out any excess mileage. You must be adept in handling operations on the transport management software and tools.
• Serving as a go-between among teams, you will be constantly collaborating with teams across the board, especially in this role. As the person in charge, you will be central in supporting the transport team at the client's facility. You will also be responsible for keeping in touch with our vendor supervisors. You will have to ensure employee personal data protection, while meeting the customer needs, at times on urgent basis, while maintaining transparency and accountability.
• You will keep a record of important transport-related phone numbers. Also part of your scope is to prepare work orders and assign a unique reference number for each transport request. Your superior analytical skills will also prove handy, as you look into and prepare daily, weekly and monthly transport reports.

Requirements

• A strong drive toward excellence.

Qualifications

• Graduate of any discipline.
• Three to five years experience in transport management in a BPO setting.
• Aptitude in working with a team.
• Solid background in developing and monitoring improvement programs.

Location


Scheduled Weekly Hours


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