SR. TRAINING COORDINATOR-MULTILINGUAL

Job Summary

At NIIT, we're transforming the way the world learns, for the better. That's why the world's best run learning

functions across 30 countries trust us with their learning and talent. Since 1981, we have helped leading

companies transform their learning ecosystems while increasing the business value of learning. Our

comprehensive, high impact managed learning solutions weave together the best of learning theory,

technology, operations, and services to enable a thriving workforce

Link for our website About NIIT MTS

NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color,

religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other

protected characteristic

Job Description

Sr. Training Cooridnator is responsible for coordinating and scheduling

arrangements for delivery of training programs, events and workshops, including all

logistical support. He/she is required to manage and coordinate multiple tasks and

detailed activities in a time-intensive work environment.

• Ensure onsite training event activities are performed as per the Event Readiness
  
  

Process/System

• Booking the venue for offsite activity or social events and Provide Emergency
  
  

support / help for training.

• Ensure the training Facilities are setup correctly and have the necessary
  
  

equipment Management at facility.

• Communicate with instructors and outside vendors in both written and spoken
  
  

correspondence.

• Coordinate and block Instructors dates & timing in lines with the training and
  
  

workshop calendar.

• Must be well versed with MS Office Tools such as Excel, Word and Power Point.
• Assist the trainers/customers with the Training Administration issue/query via
  
  

Phone, E-mail.

• Provide the customer with resolutions / Training scheduling options.
• Gather additional information about reported issue.
• Perform detailed case analysis and document the case in the system and
  
  

generate ticket.

• Generate daily / weekly reports for the customer on Microsoft Excel.
• Perform Training Management activities on the Learning Management Systems:
• Enrolment activities
• Class scheduling
• Class cancellation / rescheduling
• Evaluate Class profitability
• Class readiness – Coordinating with the vendor
• Communication to Delegates & Vendors
• Feedback Analysis
• Purchase Order Generation
• Maintain Basic Financial Reports
  
  

Educational Qualification

Any Graduate.

Experience

2 to 5 Years