Sr Technical Program Manager

Senior Technical Program Manager Senior Specialist, Product Development, Digital Transformation & Optimization

Overview:
Mastercard is a global technology company. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making payment and data transactions safe, simple, smart, and successful. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

The Digital Transformation and Optimization team is part of Core Solutions. We are responsible for optimizing eCommerce solutions and for driving transaction authorization improvement for digital transactions globally. We do this by being a consumer centric for our products and services and being relevant in all consumer money flows.

The Role:
Have good understanding of hybrid application integrations, analytical tools to measure and track customer experience, like Mixtiles, and Project management frameworks/ tools like GIT, copilot and Jira
Responsible for identifying, analyzing, developing, and bringing solutions to market that meet customer needs through supporting stories, feature management and project planning, helping to make solid product decisions and deliver value
Drive product evolution with a focus on data science, engineering and business impact by helping to maintain the product backlog, and prioritize requirements
Provide Operational support of new products where authorization recommendations are delivered from an AI engine to an Mastercard global application
Act as a Program Admin to support Mastercard product governance tools and services (Studio, Architecture Reviews, AI governance, Compliance and Data Security, etc.)
Collaborate with cross-functional teams including engineering, data science, operations, and design to deliver scalable solutions that enhance product connectivity, data flow, and performance insight
Continuously innovate and explore new approaches, tools, techniques, and technologies to solve business problems
Stay updated on emerging trends in integration technologies (e.g., AI ML model & and data analytics platforms (e.g., Thoughtspot, Power BI)

Candidates based in India only

ALL ABOUT YOU
The candidate should demonstrate:
Must have a minimum of 5 years of experience in technical product management and project management
Passion for all things digital and intrinsic curiosity to understand new technology like Artificial Intelligence, Cloud solutions
Entrepreneurial spirit and global mindset with a passion for learning and using data to solve large scale business problems
Experience using project management tools like Git, Jira, Aha, etc is preferable
Excellent communication & influencing skills to work with internal and external stakeholders; ability to articulate problem statements, opportunity areas and complex data models
Excellent project management and execution skills, with strong problem solving, highly analytical, quantitative communication and organizational skills
Create and maintain material in support of product development and management: business cases, product roadmaps, success metrics, etc.
Good to have experience with Enterprise Business Intelligence Platform/Data platforms
Ability to articulate the business value of products and actively participate in sales enablement efforts
Proven success in interacting with stakeholders to understand technical needs and ensure analyses and solutions effectively meet their requirements